Open To Work
Hailey Suwalski
Des Plaines,IL
Summary
Patient-focused professional with a Bachelor of Science in Interdisciplinary Studies (Human and Educational Services), and hands-on experience in high-ticket consultative sales, patient coordination, and customer service. Proven ability to drive revenue growth through relationship-based consultations, personalized treatment planning, and strong communication skills. Passionate about delivering exceptional client experiences while supporting organizational goals.
Overview
8
8
years of professional experience
Work History
Patient Care Coordinator
LaserAway
Naperville, IL
07.2024 - Current
- Drive revenue growth through high-ticket consultative sales by guiding patients through personalized aesthetic treatment plans
- Conduct in-depth patient consultations to align individual goals with appropriate services and packages
- Present pricing, promotions, and financing options to maximize conversion rates and patient value
- Consistently meet and exceed monthly sales and performance goals through relationship-driven selling
- Manage sales pipeline through lead follow-up, retention outreach, upsells, and cross-service sales
- Collaborate with clinical providers to ensure seamless, patient-centered care experiences
Student Teacher (Internship)
Normal Community West High School
Normal, IL
08.2023 - 04.2024
- Facilitated classroom instruction and student learning alongside licensed educators.
- Assisted in lesson planning and classroom management to enhance student engagement.
- Developed strong communication skills through interactions with students, faculty, and staff.
Hostess
Ancho & Agave
Bloomington, IL
09.2022 - 02.2024
- Managed reservations and optimized seating flow to deliver exceptional customer service.
- Demonstrated extensive menu knowledge to assist guests with dining selections.
- Resolved customer concerns professionally to improve guest experiences.
- Maintained clean, organized, and welcoming front-of-house environment.
Youth Volleyball Coach
Normal Park District
Normal, IL
09.2022 - 12.2023
- Coached youth volleyball teams, emphasizing fundamentals such as serving, passing, and teamwork.
- Planned and led structured practices focused on skill development and sportsmanship.
- Cultivated a positive team environment through effective communication with parents and supervisors.
- Promoted confidence, discipline, and cooperation among athletes of diverse skill levels.
Tanning Consultant
Palm Beach Tan
Oakbrook Terrace, IL
11.2019 - 08.2023
- Utilized consultative sales techniques to deliver personalized product recommendations.
- Promoted retail products and memberships, driving revenue growth and enhancing customer experience.
- Educated clients on tanning safety protocols and proper equipment usage.
- Managed scheduling and conducted routine equipment maintenance for optimal performance.
Rehabilitation Aide Intern
Athletico
Des Plaines, IL
09.2017 - 05.2019
- Supported physical therapists in outpatient rehabilitation environments.
- Guided patients through exercise programs and monitored progress effectively.
- Prepared treatment areas, ensuring safety and cleanliness of clinical environment.
Education
Bachelor of Science - Interdisciplinary Studies
05.2024
- Member of Chi Omega, 2021-2024
- CHAARG Member, 2022-2023
- Aspiring Educators Association Member, 2023-2024
- History Club Member, 2022-2024
- Women's History Club Member, 2023
High School Diploma - Des Plaines, IL
05.2020
Lexington, KY - Kinesiology & Exercise Science
Skills
- Consultative and high-ticket sales
- Client and patient relations
- Sales pipeline management
- Closing techniques
- Cross-selling and upselling
- Customer experience optimization
- Team collaboration
- Communication and relationship building
References
References available upon request.
Accomplishments
National Sales Call Speaker (June 2025) — Recognized for rapid ramp-up and high performance; shared proven sales strategies, confidence-building techniques, and guidance for new and underperforming reps with a nationwide audience.
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$60000/yr - $200000/yrTimeline
Patient Care Coordinator - LaserAway
07.2024 - Current
Student Teacher (Internship) - Normal Community West High School
08.2023 - 04.2024
Hostess - Ancho & Agave
09.2022 - 02.2024
Youth Volleyball Coach - Normal Park District
09.2022 - 12.2023
Tanning Consultant - Palm Beach Tan
11.2019 - 08.2023
Rehabilitation Aide Intern - Athletico
09.2017 - 05.2019
Illinois State University - Bachelor of Science, Interdisciplinary Studies
Maine West High School - High School Diploma, Des Plaines, IL
University of Kentucky - Lexington, KY, Kinesiology & Exercise Science