Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Hailey Swanson

Grand Rapids,MI

Summary

Energetic and Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Restaurant Hostess

The Big Old Building
Grand Rapids, MI
09.2023 - Current
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Stocked server areas with supplies before, during and after shifts.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Managed reservations, waitlists, and special requests for large parties.
  • Coordinated dining room staff workflow to foster prompt and courteous service.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.

Patient Care Technician

Northwest Community Hospital
Arlington Heights , IL
05.2022 - Current
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Conducted safety rounds regularly to ensure safe environment for patients.
  • Provided direct patient care and assistance to healthcare team members.
  • Participated in quality improvement activities within the department.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.

Lifeguard

Wheeling Aquatic Center
Wheeling , IL
02.2019 - 05.2022
  • Enforced all safety regulations and posted rules for patrons.
  • Observed sections of assigned water zone of responsibility.
  • Maintained constant surveillance of patrons in the swimming area at all times.
  • Watched over swimmers to respond quickly to distress situations.
  • Conducted daily pool maintenance, including testing and adjusting chemical levels.
  • Recognized swimmers in need of assistance and acted quickly.
  • Participated in monthly training courses to stay up-to-date in water rescue techniques.

Education

Some College (No Degree) - Bachlors of Science in Nursing

Grand Valley State University
Allendale, MI
12-2025

High School Diploma -

Buffalo Grove High School
Buffalo Grove IL
05-2021

Skills

  • Information Protection
  • Emergency Response
  • Patient Education
  • Patient Observation
  • ADL Support
  • Vital Signs Monitoring
  • Mobility Assistance
  • Basic Nursing Care
  • Data Collection

Affiliations

  • Student Nurses Association
  • Vice president of Phi Sigma Sigma 2022
  • Vice president of membership for phi sigma sigma 2023

Certification

  • Certified Nursing Assistant
  • BLS certified

Timeline

Restaurant Hostess

The Big Old Building
09.2023 - Current

Patient Care Technician

Northwest Community Hospital
05.2022 - Current

Lifeguard

Wheeling Aquatic Center
02.2019 - 05.2022

Some College (No Degree) - Bachlors of Science in Nursing

Grand Valley State University

High School Diploma -

Buffalo Grove High School

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Hailey Swanson