Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Tillman

LASVEGAS

Summary

Nurturing Advanced Medical Support Assistant looking to tackle new responsibilities in the administrative medical field. Adept at scheduling patient appointments, entering patient data into computer system and resolving patient issues. Great people skills prioritize duties through efficient time management.

Overview

6
6
years of professional experience

Work History

Advanced Medical Support Assistant

Department of Veterans Affairs
Las Vegas
04.2023 - Current
  • Assisted healthcare providers with patient intake and medical records processing.
  • Coordinated communication between veterans and medical staff to ensure care continuity.
  • Managed patient appointments and scheduling for veteran healthcare services.
  • Educated veterans on available healthcare services and resources through the VA.
  • Answered phone calls from patients or healthcare providers and responded to inquiries professionally.

Treatment Coordinator

The Tooth Family Dental
Las Vegas
06.2021 - 02.2023
  • Created customized treatment plans for patients based on individual needs.
  • Assisted patients with treatment plans and explained procedures clearly.
  • Collaborated with dentists to streamline patient care processes.
  • Educated patients on insurance options and payment plans effectively.
  • Coordinated patient appointments and managed scheduling efficiently.
  • Addressed patient questions to provide clarity on services and resolved concerns promptly and professionally.
  • Maintained accurate patient records using dental software systems.
  • Ensured compliance with HIPAA regulations as well as other applicable laws.

Dental Assistant

Adventure Dental and Vision
Topeka
09.2020 - 10.2021
  • Assisted dentists during procedures to ensure patient comfort and safety.
  • Prepared treatment rooms by sterilizing instruments and organizing materials.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Educated patients on oral hygiene practices and post-treatment care.
  • Collaborated with team members to enhance workflow and improve patient experience.

Education

CNA - Certified Nursing Assistant Program

Allen County Community College
Iola, KS
08.2019 - 10.2019

Seaman High School
Topeka, Kansas

Skills

  • Communication skills
  • Detail orientation
  • Team collaboration
  • Problem solving
  • Time management
  • Medical terminology
  • Stress management techniques
  • Appointment scheduling expertise
  • Conflict resolution techniques

Timeline

Advanced Medical Support Assistant

Department of Veterans Affairs
04.2023 - Current

Treatment Coordinator

The Tooth Family Dental
06.2021 - 02.2023

Dental Assistant

Adventure Dental and Vision
09.2020 - 10.2021

CNA - Certified Nursing Assistant Program

Allen County Community College
08.2019 - 10.2019

Seaman High School
Hailey Tillman