Hailey Ulrey
Palm Bay
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
4
4
years of professional experience
2025
2025
years of post-secondary education
Work History
Sales Associate
Style Encore
Melbourne
08.2024 - Current
- Executed cash handling procedures efficiently, maintaining accuracy in all monetary exchanges.
- Processed returns, exchanges, and refunds in alignment with store policies.
- Guided customers to desired products while verifying stock through store system checks.
- Managed incoming store calls, ensuring swift response and effective resolution of customer complaints.
- Greeted and engaged with customers to create a welcoming environment, enhancing customer satisfaction and loyalty.
- Organized racks and shelves to enhance store aesthetics, attract customer attention, and highlight promotional merchandise.
- Ensured the store's cleanliness and organization to enhance customer experience.
- Analyzed item quality and industry trends to develop informed purchase offers.
Salon Assistant
The Salon Jeanne Straley
Melbourne
04.2021 - 01.2024
- Shampooed clients' hair and maintained cleanliness of workstations to ensure a welcoming salon environment.
Education
Bayside High School
Palm Bay, FLSkills
- Cash handling
- Customer service
- Product knowledge
- Inventory management
- Conflict resolution
- Price quote preparation
- Time management
- Effective communication
- Phone etiquette
- Store organization
- Attention to detail
- Calm demeanor
Timeline
Sales Associate
Style Encore
08.2024 - Current
Salon Assistant
The Salon Jeanne Straley
04.2021 - 01.2024
Bayside High School