Hailey Wells

In my role as a customer service staff at Publix, I am accountable for managing money services such as money orders, Western Union and Florida Lottery. I close the cash office which is required to pick up and build all the tills in the Publix Instore-Accounting system at night and handling money in other ways, such as deposits, balancing, etc. As a staff member I am responsible for providing exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction.