Summary
Work History
Education
Skills
Timeline
Generic

Hailey Wesley

Amarillo,TX

Summary

Proven to excel in high-pressure environments, I leveraged effective multitasking and customer service skills at Big Texan Steak Ranch to enhance guest experiences. Demonstrating adaptability and critical thinking, I played a key role in improving front lobby efficiency, and significantly contributing to the establishment's welcoming atmosphere.

Work History

Hostess

Big Texan Steak Ranch
05.2024 - Current
  • Welcomed and seated guest.
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Education

North Heights
Amarillo, TX
09.2024

Skills

  • Customer Service
  • Effective Multitasking
  • Patience and Empathy
  • Phone Etiquette
  • Guest Engagement
  • Efficient collaboration
  • Time management
  • Problem Solving
  • Team Work
  • Adaptability
  • Critical thinking
  • Active Listening

Timeline

Hostess

Big Texan Steak Ranch
05.2024 - Current

North Heights
Hailey Wesley