HAILEY WICKHAM
Folsom,CA
Summary
Experienced administrative professional prepared for leadership in branch office environment. Strong focus on team collaboration and achieving results. Skilled in office management, customer service, and financial operations. Reliable and adaptable, known for supporting and enhancing organizational goals.
Overview
5
5
years of professional experience
Work History
Branch Office Administrator
Edward Jones
Placerville, CA
10.2022 - Current
- Primary client contact; manage calendars, documentation, and confidential transactions in a compliant environment
- Prepare client materials and maintain accurate records to support client relationships and daily operations
- Serve on the regional leadership team as event coordinator and region recognition coordinating regional events, meetings, and tracking/presenting achievements
- Mentor new branch office administrators, providing guidance on processes, organization, and role expectations
Office Assistant
RW Sales
Somerset, CA
11.2023 - 04.2024
- Supported office operations through accurate data entry using excel, filing, and document management
- Assisted manager with various administrative projects and day-to-day tasks
- Maintained recorded related to agricultural safety requirements and compliance
Customer Service
Holiday Market
Placerville, CA
05.2021 - 12.2022
- Provided excellent customer service by assisting with purchases, locating items, and enrolling customers in rewards programs
- Operated cash register with accuracy for cash, check and credit transactions
- Maintained organized, visually appealing displays and restocked merchandise efficiently
Education
Bachelor of Business Administration - undefined
San Jose State University
12.2025
Associates of Business Administration - undefined
Folsom Lake College
12.2023
Skills
- Customer Service & Client Relations
- Time Management & Organization
- Multitasking in Fast-Paced Environments
- Resourceful
- Initiative & Critical Thinking
Timeline
Office Assistant
RW Sales
11.2023 - 04.2024
Branch Office Administrator
Edward Jones
10.2022 - Current
Customer Service
Holiday Market
05.2021 - 12.2022
Bachelor of Business Administration - undefined
San Jose State University
Associates of Business Administration - undefined
Folsom Lake College