I am currently looking for a position where I can grow in a professional environment. I am quick in learning and willing to learn more. I use my bilingual skills to communicate with customers and provide excellent customer service.
Overview
2
2
years of professional experience
Work History
Lead Barista
Dutch Bros
Desoto, USA
10.2023 - 07.2024
Addressed customer complaints or concerns promptly, ensuring satisfaction with products and services
Assisted in training new baristas on proper techniques for making beverages and operating equipment
Taught team how to prevent customer service issues by diligently documenting orders and personalizing service
Assistant
American Outdoor Living
Rockwall, USA
11.2022 - 08.2023
Processed invoices for payment, ensuring accuracy in amounts owed before submitting for approval
Maintained inventory of office supplies, placing orders to avoid shortages
Organized and maintained filing systems for important documents and correspondence