Hailley Meekins
McIntosh
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
6
6
years of professional experience
Work History
Cashier
Blakes Lotaburgar
Moriarty
02.2026 - Current
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with menu selections and special requests.
- Maintained cleanliness and organization of the dining area and cashier station.
- Handled cash, credit, and debit transactions accurately.
- Stocked supplies and restocked items as needed throughout shifts.
- Resolved customer complaints and inquiries with professionalism and courtesy.
Manager
SUBWAY®Restaurants
Moriarty
12.2023 - 01.2025
- Supervised daily operations to ensure smooth restaurant functionality.
- Trained and mentored new staff on service protocols and food preparation.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Ensured compliance with health and safety regulations across all activities.
- Coordinated team schedules to optimize labor efficiency during peak hours.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Barista
Starbucks
Edgewood
07.2023 - 12.2023
- Prepared high-quality coffee and beverage orders for customers.
- Maintained cleanliness and organization of the workspace and equipment.
- Engaged customers with friendly service and product knowledge.
- Assisted in training new team members on standard procedures.
- Operated cash register and processed customer transactions efficiently.
- Followed food safety guidelines to ensure product quality.
- Restocked supplies to maintain optimal inventory levels during shifts.
- Collaborated with team members to enhance overall customer experience.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Shift Lead
Arbys Resturant
Moriarty
04.2020 - 05.2023
- Supervised daily operations to ensure efficient service and quality standards.
- Trained new team members on procedures and customer service best practices.
- Monitored inventory levels and coordinated restocking of supplies as needed.
- Assisted management in scheduling shifts and managing team workflows effectively.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Conducted performance evaluations to provide feedback and support team development.
- Implemented sanitation protocols to uphold health and safety regulations consistently.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Coached and trained employees and managed daily work assignments to enhance operations.
Education
Estancia Highschool
Estancia, NMSkills
- Cash handling
- Customer service
- Food safety compliance
- Inventory management
- Team coordination
- Problem solving
- Effective communication
- Attention to detail
- Performance evaluation
Timeline
Cashier
Blakes Lotaburgar
02.2026 - Current
Manager
SUBWAY®Restaurants
12.2023 - 01.2025
Barista
Starbucks
07.2023 - 12.2023
Shift Lead
Arbys Resturant
04.2020 - 05.2023
Estancia Highschool