Summary
Overview
Work History
Education
Skills
Track and Cross Country
Languages
Timeline
Generic

Hailly Guillen

Jacksonville,FL

Summary

Highly motivated student-athlete with a strong passion for pursuing a degree in Medicine. Throughout my academic journey, I have demonstrated exceptional dedication and focus, excelling in both my athletic pursuits and coursework. Additionally, I have gained valuable work experience in the restaurant industry since 2020, where I have worked in diverse roles such as bussing, hosting, and serving. My commitment to excellence extends beyond the classroom as I strive to excel in my professional endeavors, displaying a strong work ethic and dedication to delivering exceptional service. Combining my passion for medicine and my experience in the restaurant industry, I am well-equipped to contribute effectively in any environment while maintaining a high level of motivation and drive for both my academic and professional pursuits.

Overview

3
3
years of professional experience

Work History

Server

Tacolu
09.2022 - 06.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Answered customers' questions, recommended items, and recorded order information.

Cashier

Marshalls
09.2021 - 05.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Server

El Paso Mexican Grille
03.2021 - 09.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Hostess

El Paso Mexican Grille
09.2020 - 09.2021
  • Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Supported servers, food runners, and bussers by keeping the dining area ready for every guest.

Education

Associate of Science - Medicine (Pre-Medicine)

Florida State College At Jacksonville
Jacksonville, FL
08.2024

High School Diploma -

Milton High School
Milton, FL
05.2022

Skills

  • Natural Leadership
  • Order Accuracy and Delivery
  • Order Accuracy
  • Cocktail Knowledge
  • Menu Memorization
  • Operational Efficiency
  • Strong Team Contribution
  • Positive Reinforcement

Track and Cross Country

Currently running Track and Cross Country for Florida State College at Jacksonville 

Languages

Spanish
Native or Bilingual
French
Limited Working

Timeline

Server

Tacolu
09.2022 - 06.2023

Cashier

Marshalls
09.2021 - 05.2022

Server

El Paso Mexican Grille
03.2021 - 09.2021

Hostess

El Paso Mexican Grille
09.2020 - 09.2021

Associate of Science - Medicine (Pre-Medicine)

Florida State College At Jacksonville

High School Diploma -

Milton High School

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Hailly Guillen