Haily Craft
Brooklyn,MS
Summary
Detail-oriented Utility Billing Clerk with expertise in customer communication, invoice generation, and data entry. Committed to enhancing service satisfaction through effective resolution of billing inquiries and accurate payment processing.
Overview
11
11
years of professional experience
Work History
Utility Billing Clerk
Janice Water Association
Brooklyn, MS
02.2015 - Current
- Processed utility billing statements, ensuring accuracy and timely distribution to customers.
- Managed customer inquiries regarding billing discrepancies, enhancing service satisfaction.
- Utilized billing software to track payments and generate reports for management review
Administrative Clerk
Camp Shelby DPW
Camp Shelby Ms
08.2021 - 05.2025
- Managed office supply inventory, ensuring availability and compliance with procurement policies.
- Processed incoming correspondence and routed documents to appropriate departments for timely responses.
- Maintained accurate filing systems, improving retrieval efficiency and streamlining document management processes.
Education
Early Childhood Care And Education
Mississippi Gulf Coast Community College
Perkinston, MSSkills
- Teamwork orientation
- Payment processing
- Invoice generation
- Software navigation
- Cash handling experience
- Customer communication
- Customer service
- Data entry
- Payment transactions
- Data entry proficiency
- Invoice processing
Timeline
Administrative Clerk
Camp Shelby DPW
08.2021 - 05.2025
Utility Billing Clerk
Janice Water Association
02.2015 - Current
Early Childhood Care And Education
Mississippi Gulf Coast Community College