Detail-oriented Team Lead with a strong focus on customer service and task delegation. Proven ability to train and mentor team members, fostering a collaborative work environment.
Work History
Team Lead / Office Assistant
2 Years 1 Month
Wildlife Conservation Society | 01.2023 - 02.2025
Performed printing, filing, and scanning of documents.
Sorted invoices accurately and efficiently.
Handled cash transactions and operated POS systems.
Assisted with opening and closing procedures of the location.
Maintained cleanliness and organization of workspace.
Facilitated basic customer communications and provided support.
Trained new team members by relaying information on company procedures and safety requirements.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Coached team members in techniques necessary to complete job tasks.
Worked different stations to provide optimal coverage and meet goals.
Education
Associate of Arts - Childhood Education
Borough of Manhattan Community College | New York, NY | 06-2027