Hajer Al-Muraiheg
Erie,PA
Summary
Highly motivated to do better, be better and set goals that help not only myself but the people around me. Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment. Experienced with providing comprehensive care and support to individuals with intellectual disabilities. Utilizes effective communication and interpersonal skills to foster positive relationships. Track record of maintaining safe and supportive environment tailored to individual needs. Results-driven support professional prepared for impactful roles in direct care environments. Proven ability to enhance individuals quality of life through tailored support and effective daily management. Known for strong collaboration and adaptability.
Overview
12
12
years of professional experience
Work History
Direct Support Professional
Barber National Institute - Main Campus East Enterance
Erie, PA
10.2019 - Current
- Assisted individuals with daily living activities, fostering independence and enhancing quality of life.
- Developed and implemented individualized action plans tailored for the individuals.
- Monitored and documented individual progress, ensuring compliance with health and safety standards.
- Collaborated with multidisciplinary teams to coordinate comprehensive support services for individuals.
- Trained new staff on best practices in direct support, promoting consistency in care delivery.
- Advocated for individual rights and needs, facilitating access to community resources and services.
- Maintained clean, safe, and well-organized individual environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention.
- Assisted individuals with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported individuals with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted individuals in achieving personal goals through tailored care plans and daily skill-building activities.
- Administered medication under supervision, ensuring adherence to healthcare plans.
- Assisted individuals with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Encouraged and supported individuals to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both individuals and staff members involved.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for the individuals.
- Promoted physical well-being by supporting individuals in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Transported individuals to medical and dental appointments to provide support.
- Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
- Encouraged healthy lifestyles through nutritional planning and physical activities, improving individuals' overall well-being.
- Developed strong rapport with individuals, facilitating trust-based relationship for effective support.
- Managed crisis situations effectively, maintaining calm and ensuring safety of individuals and staff.
- Cooked meals and assisted individuals with eating tasks to support healthy nutrition.
Sales Associate
WALMART SUPERMARKETS
Erie, PA
04.2016 - 10.2019
- Assisted customers in product selection and inquiries, enhancing overall shopping experience.
- Collaborated with team members to restock inventory, ensuring timely availability of products.
- Maintained cleanliness and organization of sales floor to ensure optimal product visibility.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
Sales Associate
Ishtar Market
Erie, PA
01.2014 - 02.2015
- Responsibilities: Cashier, Cleaning, Stocking, Customer service
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Associates Criminal Justice - Criminal Justice
American InterContinental University-Online
08-2026
High School Diploma -
East High School
Skills
- Microsoft Office proficiency
- Client support
- Behavior redirection
- First aid and safety
- Time management
- Medication administration
- Compassionate caregiving
- Client documentation
- Housekeeping tasks
- Direct patient care
- Transportation
- Health and safety requirements
- Relationship building
- Decision-making support
- Goal setting
- Social skills development
- Progress documentation
- Community integration
- Nutrition
- Problem-solving
- Multitasking and organization
- Empathy and patience
- Active listening
- Verbal and written communication
- Adaptability and flexibility
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Direct Support Professional
Barber National Institute - Main Campus East Enterance
10.2019 - Current
Sales Associate
WALMART SUPERMARKETS
04.2016 - 10.2019
Sales Associate
Ishtar Market
01.2014 - 02.2015
Associates Criminal Justice - Criminal Justice
American InterContinental University-Online
High School Diploma -
East High School