Halee Sala
Katy,TX
Summary
Accomplished Manager at Chick-fil-A, adept in Team Leadership and Business Analysis, significantly enhanced customer satisfaction and reduced waste, aligning with sales targets. Expert in motivating teams for peak performance, excelling in complex problem-solving and effective communication, ensuring high-quality service delivery and positive customer relations. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
3
3
years of professional experience
Work History
Manager
Chick-fil-A
03.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Education
High School Diploma -
Bridgeland High School
Houston, TX06.2021
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Team Development
- Training and Development
- Performance reviewing
- Business Analysis and Reporting
Timeline
Manager
Chick-fil-A
03.2021 - Current
High School Diploma -
Bridgeland High School
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