Summary
Overview
Work History
Education
Skills
Timeline
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Haleigh Hightower

COLUMBIA

Summary

Dynamic customer service professional with a proven track record at Kroger, excelling in cash handling and fostering customer loyalty. Known for strong work ethic and integrity, I effectively addressed customer needs and contributed to sales growth through upselling. Committed to delivering exceptional service and maintaining accurate financial records.

Overview

1
1
year of professional experience

Work History

Cashier

Kroger
02.2025 - Current
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Customer Service Representative

Pizza Hut
01.2024 - 08.2024
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information when taking orders
  • Contributed to sales growth by upselling food products and services based on individual customer requirements.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Maintained detailed records of customer orders and transactions, ensuring accurate documentation and follow-up., while exemplifying excellent cash handling skills

Education

High School Diploma - Mathematics

Westwood High School
Blythewood, SC
05.2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Money handling
  • Cash register operation

Timeline

Cashier

Kroger
02.2025 - Current

Customer Service Representative

Pizza Hut
01.2024 - 08.2024

High School Diploma - Mathematics

Westwood High School