Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Haleigh Jackson-Oakley

Fort Collins,CO

Summary

Proficient and caring nursing team member who addresses patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Server

Rise! A Breakfast Place
06.2022 - Current
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.

Bartender/Server

Cacciatore At Heller's Kitchen
03.2018 - 11.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Established rapport with regular customers, fostering loyalty through exceptional service.
  • Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Shift Supervisor

Coopersmith's Pub & Brewing
01.2010 - 08.2020
  • Completed store opening and closing procedures and balanced tills.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Delivered successful training to more than 30 employees during tenure, educating on successful work processes and productivity strategies.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.

Education

Licensed Practical Nurse - Nursing

Front Range Community College
Fort Collins, CO
05.2024

Skills

  • Conflict and Complaint Resolution
  • Caregiving Skills
  • Interpersonal Communication
  • Professionalism and Integrity
  • Dedicated Team Player
  • Use of EHR
  • HIPAA Compliance
  • Restaurant Operation

Certification

  • Basic Life Support with the American Heart Association
  • Completion of 450 Clinical Hours
  • Serve Safe Certified with Fort Collins Police Department

Timeline

Server

Rise! A Breakfast Place
06.2022 - Current

Bartender/Server

Cacciatore At Heller's Kitchen
03.2018 - 11.2022

Shift Supervisor

Coopersmith's Pub & Brewing
01.2010 - 08.2020

Licensed Practical Nurse - Nursing

Front Range Community College

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Haleigh Jackson-Oakley