Haleigh Ledford
104 Woodhaven Dr,GA
Summary
Dynamic Assistant General Manager at K & A Foods with a proven track record in operations management and staff development. Collaborated with GM and lower management for all store needs. Enhanced inventory accuracy and reduced waste through effective practices. Skilled in fostering a collaborative team environment while ensuring compliance with food safety regulations, driving customer satisfaction, and optimizing resource allocation.
Overview
6
6
years of professional experience
Work History
Assistant General Manager
K & A Foods
06.2020 - 03.2026
- Assisted in managing daily operations, ensuring efficient workflow and adherence to company policies.
- Coordinated staff schedules, optimizing resource allocation to meet operational demands.
- Implemented inventory management practices, reducing waste and enhancing stock accuracy.
- Supported training programs for new employees, fostering a collaborative team environment.
- Analyzed customer feedback to identify areas for service improvement and enhanced customer satisfaction.
- Developed operational reports that informed decision-making and strategic planning initiatives.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Serviced and repaired soft serve machines on a weekly basis.
- Executed cake decoration techniques to create unique and appealing designs for celebrations.
- Streamlined office organization and maintained clear record-keeping systems.
Education
High School Diploma -
Gilmer High School
Ellijay, GA05.2023
Skills
Staff management
Inventory control
Operations management
Staff development
Food safety and sanitation
Training and development background
Employee scheduling
Organizational structuring
Timeline
Assistant General Manager
K & A Foods
06.2020 - 03.2026
High School Diploma -
Gilmer High School