Halena Antzoulatos
Brookfield,WI
Summary
Proven customer service expert from Kopps Frozen Custard, adept in cash handling and fostering customer loyalty through exceptional assistance and empathy. Demonstrated ability to maintain accuracy and composure under pressure, significantly enhancing customer experience and repeat business. Skilled in building relationships and resolving customer needs efficiently.
Overview
2
2
years of professional experience
Work History
Cashier
Kopps Frozen Custard
06.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
High School Diploma -
Brookfield East High School
Brookfield06.2025
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
Rugby Team Member
- Have played for the Brookfield Bruisers for a year
- Won state championships for 7s tournament two years in a row
-Practice 2-3 times a week
Timeline
Cashier
Kopps Frozen Custard
06.2022 - Current
High School Diploma -
Brookfield East High School
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