Haley Acord
Clarksville,TN
Summary
I developed exceptional customer service and communication skills in dynamic and fast-paced environment. I am comfortable at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere, making sure everything runs smoothly. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Hairstylist
Bombshells Salon and Spa
01.2023 - 03.2024
- Maintained cleanliness of the workspace, ensuring a safe and welcoming environment for my clients.
- Built a loyal clientele through my customer service and attention to detail.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Organized sales area and work station to showcase products and boost sales.
Host
Cheddars
03.2022 - 01.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Education
Cosmetology Lisence - Hairstylist
Tennessee of Applied Technology
135 International Blvd, Clarksville, TN 3704002-2023
High School Diploma -
Rossview High School
1237 Rossview Rd, Clarksville, TN 3704305-2021
Skills
- Quick learner
- Detail-orientated
- Relationship building and management
- Customer service
- Multitasking proficiency
- Effective time management
- Team player mentality
- Adaptable to change
- Professional appearance
- Telephone reception
Timeline
Hairstylist
Bombshells Salon and Spa
01.2023 - 03.2024
Host
Cheddars
03.2022 - 01.2023
Cosmetology Lisence - Hairstylist
Tennessee of Applied Technology
High School Diploma -
Rossview High School
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