Tresjon Ruiz
Ocala,FL
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Manager
Jersey Mike's
10.2023 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed and motivated employees to be productive and engaged in work.
Customer Service Representative
Racetrac
08.2021 - 03.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Call Floor Supervisor
DialAmerica
07.2020 - 08.2021
- Addressed and resolved all customer inquiries and complaints with timeliness and professionalism.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
Customer Service Representative
Speedway LLC
03.2020 - 06.2020
- Provided exceptional customer service to drive satisfaction.
Cashier
Save-A-Lot
03.2016 - 09.2017
- Providing quick and swift customer service as well as keeping the workspace clean and breaking down pallets
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma -
Trinity High School
West Chester, PASkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Sales Techniques
Timeline
Manager
Jersey Mike's
10.2023 - Current
Customer Service Representative
Racetrac
08.2021 - 03.2022
Call Floor Supervisor
DialAmerica
07.2020 - 08.2021
Customer Service Representative
Speedway LLC
03.2020 - 06.2020
Cashier
Save-A-Lot
03.2016 - 09.2017
High School Diploma -
Trinity High School
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