Haley Brickhouse
Elizabeth City,NC
Summary
Organized and attentive professional with experience in customer service and administrative support. Recognized for accuracy in data entry and effective communication, ready to leverage skills for optimal customer experiences and operational success.
Overview
9
9
years of professional experience
Work History
Service Advisor Assistant
Hall Ford Elizabeth City Service
Elizabeth City, North Carolina
12.2025 - Current
- Guided customers through service inquiries and appointment scheduling to enhance overall service experience.
- Coordinated with technicians to communicate customer concerns and service needs, ensuring timely resolution.
- Aided service advisors in optimizing workflow and daily operations to improve service efficiency.
- Cleaned and organized workspace daily to promote safety and efficiency.
- Checked in vehicles, obtained customer information, and verified warranties prior to service appointments.
Receptionist
Priority Chevrolet Collision Center
Chesapeake, Virginia
03.2025 - 12.2025
- Scheduled appointments for vehicle repairs and maintenance services.
- Directed incoming phone calls to appropriate staff, ensuring efficient communication.
- Processed customer payments and managed cash transactions, contributing to financial accuracy.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Entered data into various computer systems promptly and accurately, supporting operational efficiency.
Electronics Assembler
TTM TECHNOLOGIES INC
Elizabeth City, North Carolina
08.2023 - 03.2025
- Assembled electronic components with precision tools to meet production standards.
- Operated soldering equipment to ensure secure connections between circuit board parts.
- Inspected finished assemblies for quality assurance and compliance with technical specifications.
- Maintained a clean and organized work area to ensure safety standards.
- Followed detailed work instructions to complete assembly tasks accurately.
- Read and followed blueprints, diagrams, schematics, and technical manuals to assemble electronics.
Electronics Assembler
Motion Sensors
Elizabeth City, North Carolina
03.2022 - 08.2024
- Operated soldering equipment to securely join circuit board parts, ensuring functionality and reliability.
- Assembled electronic components using precision tools and techniques.
- Inspected finished assemblies for quality and compliance with specifications.
- Maintained clean, organized work area to uphold safety standards and support efficient assembly processes.
- Assembled electronic components by hand using soldering irons and precision tools, contributing to high-quality finished products.
Customer Service Representative/Receptionist
Priority Chevrolet Collision Center
Chesapeake, Virginia
10.2020 - 03.2022
- Facilitated claims processing and addressed insurance inquiries to enhance customer understanding and satisfaction.
- Managed appointment scheduling for vehicle assessments and repairs.
- Resolved customer complaints through effective problem-solving techniques.
- Responded to customer inquiries, delivering accurate information on products and services to support informed decision-making.
- Developed strong customer relationships to encourage repeat business.
- Executed administrative tasks, including filing, database updates, and report generation, to maintain organized operations.
Waitress
Tony's Italian Restaurant & Pizzeria
Elizabeth City, North Carolina
03.2017 - 10.2020
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest experience.
- Took orders for food and drinks and delivered them to guests.
- Ensured cleanliness and organization of dining area and tables, contributing to a welcoming atmosphere.
- Executed cash transactions and processed payments securely, maintaining accuracy and trust.
- Maintained a clean work station by restocking supplies, wiping down counters.
Education
High School Diploma -
Pasquotank County High School
Elizabeth City, NC06-2019
Skills
- Customer support
- Service inquiries assistance
- Customer relationship management
- Appointment scheduling
- Product knowledge
- Workflow management
- Data entry accuracy
- Attention to detail
- Time management
- Problem solving
- Effective communication
Timeline
Service Advisor Assistant
Hall Ford Elizabeth City Service
12.2025 - Current
Receptionist
Priority Chevrolet Collision Center
03.2025 - 12.2025
Electronics Assembler
TTM TECHNOLOGIES INC
08.2023 - 03.2025
Electronics Assembler
Motion Sensors
03.2022 - 08.2024
Customer Service Representative/Receptionist
Priority Chevrolet Collision Center
10.2020 - 03.2022
Waitress
Tony's Italian Restaurant & Pizzeria
03.2017 - 10.2020
High School Diploma -
Pasquotank County High School