Haley Christman
Sisters,OR
Summary
Highly-motivated employee with a desire to take on new challenges. Displays strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively while unsupervised and quickly masters new abilities. Excels at maintaining calm composure in high volume venues and problem-solving difficult scenarios within intense work environments.
Overview
3
3
years of professional experience
Work History
Server
Houston's, Hillstone Restaurant Group
Scottsdale, AZ
08.2023 - 02.2024
- Provided excellent hospitality to ensure guests received a memorable dining experience led by the server.
- Maintained in depth knowledge of current menu items, including seasonal dishes, specialty cocktails, and daily features.
- Responded professionally to guest inquiries and offered satisfactory service to any requests made by the guest.
- Operated as a reliable and proactive member of the front of the house service team by prioritizing consolidation, circulation, and communication.
Cadet
United States Coast Gaurd
New London, CT
06.2022 - 06.2023
- Developed discipline and professionalism through intensive military training.
- Helped sworn and civilian personnel with essential non-emergency tasks.
- Answered calls and evaluated emergency situations while on duty.
- Acquired working knowledge of department practices, procedures and equipment by participating in training sessions and one-on-one mentoring.
- Refined seamanship skills including navigation, sailing, and studying marine sciences.
Bartender
Levy Restaurants - Gila River Arena
Glendale, AZ
10.2021 - 06.2022
- Mixed and served both alcoholic and non-alcoholic beverages for VIP suite patrons by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Server Trainer
Levy Restaurants - Foot Print Center
Phoenix, AZ
03.2021 - 09.2021
- Provided exceptional service to high volume of daily customers.
- Instructed new staff members on food handling procedures and service techniques.
- Educated servers on menu items, memorization strategies, and how to convey information clearly.
- Communicated with hosts, bussers, and kitchen staff to create a smooth dining experience for guests.
Education
High School Diploma -
BASIS Peoria High School
Peoria, AZ05.2022
Some College (No Degree) - Marine And Environmental Sciences
United States Coast Guard Academy
New London, CTSkills
- Customer Service
- Analytical Thinking
- Organization
- Performance Improvement
- Public Speaking
- Attention to Detail
- Anticipating Others' Needs
- Teamwork and Cooperation
- Incident Management
- Emergency Response
- Operating systems including SAROPS, ArcGIS Pro, Matlab, POS systems, and Microsoft Excel
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Professional
Hobbies
In my free time, I find myself playing guitar and singing country songs! I love staying active and running with my dogs outside, working out at the gym, hiking, dancing, or taking a trip to the lake. I fuel my lively spirit with good friendships, journaling, and enjoying church on Sunday. When I’m daring, you can find me recreational shooting, boating, and off-roading. I also love just spending time with my family at home.
Timeline
Server
Houston's, Hillstone Restaurant Group
08.2023 - 02.2024
Cadet
United States Coast Gaurd
06.2022 - 06.2023
Bartender
Levy Restaurants - Gila River Arena
10.2021 - 06.2022
Server Trainer
Levy Restaurants - Foot Print Center
03.2021 - 09.2021
High School Diploma -
BASIS Peoria High School
Some College (No Degree) - Marine And Environmental Sciences
United States Coast Guard Academy
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