Haley Collins
Ashland
Summary
Proactive Sales Consultant with extensive experience in consultative sales techniques and customer relationship management. Proven track record of boosting customer satisfaction and developing long-lasting client relationships. Skilled in CRM, product and service knowledge, and strategic planning, bringing exceptional service and team-enhancing strategies to new opportunities.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Donley Ford of Ashland
03.2024 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
Retail Sales Associate
Painted Cowgirl Western Store
10.2022 - 03.2024
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Sales Consultant
Donley Ford of Ashland
05.2022 - 10.2022
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
Retail Manager
Farm and Home Hardware
12.2021 - 05.2022
- Implemented daily operating procedures to keep my department clean, adequately stocked, and well-organized.
- Answered questions about store policies and addressed customer concerns.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Controlled store inventory and reviewed cash handling and operations reports.
Laborer
Petty Farms Construction
07.2021 - 11.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
Merchandiser
Kalamazoo Garden Solutions
05.2021 - 10.2021
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
Retail Sales Associate
Painted Cowgirl Western Store
10.2020 - 05.2021
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
CNA
Kingston Healthcare
09.2019 - 10.2020
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
High School Diploma -
Ashland High School
Ashland06-2019
Skills
- Time Management
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
- Persuasive Communication
- Consultative Sales
- Customer Service
- Account Management
- Strategic Planning
Timeline
Sales Consultant
Donley Ford of Ashland
03.2024 - Current
Retail Sales Associate
Painted Cowgirl Western Store
10.2022 - 03.2024
Sales Consultant
Donley Ford of Ashland
05.2022 - 10.2022
Retail Manager
Farm and Home Hardware
12.2021 - 05.2022
Laborer
Petty Farms Construction
07.2021 - 11.2021
Merchandiser
Kalamazoo Garden Solutions
05.2021 - 10.2021
Retail Sales Associate
Painted Cowgirl Western Store
10.2020 - 05.2021
CNA
Kingston Healthcare
09.2019 - 10.2020
High School Diploma -
Ashland High School
Similar Profiles
Mason BlackMason Black
Parts Counter Person at Donley fordParts Counter Person at Donley ford
Judson WillardJudson Willard
Quick Lane Lead at Sheehy Ford Of AshlandQuick Lane Lead at Sheehy Ford Of Ashland
Meghan JohnsonMeghan Johnson
Service Lane Manager/Commercial Truck Advisor at Sheehy Ford Of AshlandService Lane Manager/Commercial Truck Advisor at Sheehy Ford Of Ashland