Haley Freer
Philadelphia,PA
Summary
Dynamic and results-driven professional with extensive experience in customer service. Proven track record in cash handling and problem-solving, enhancing customer satisfaction through effective communication and a friendly demeanor. Recognized for training new staff and improving operational efficiency, fostering a positive shopping environment.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining a clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
4
4
years of professional experience
Work History
Cashier
PRWT
800 Arch Street, Philadelphia, PA 19107
04.2025 - Current
- Provided exceptional customer service to enhance experience
- Maintained accurate cash drawer and reconciled daily sales reports.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Package Handler
UPS
1 Electronic Drive, Horsham, PA 19044
11.2024 - 01.2025
- Sorted and organized packages for efficient loading and delivery.
- Operated material handling equipment to transport goods within facility.
- Conducted quality checks to ensure package integrity and accuracy.
- Collaborated with team members to meet daily operational goals.
- Adapted quickly to changing priorities in a fast-paced environment.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Assembled, sealed, and loaded packages into correct trucks.
Head Cashier
Sprouts Farmers Market Inc.
2001 Welsh Road, Dresher PA, 19025
12.2023 - 10.2024
- Supervised daily cash operations, ensuring accuracy and efficiency in transactions.
- Trained and mentored new cashiers on POS system usage and customer service standards.
- Managed cash drawer reconciliations, identifying discrepancies to maintain financial integrity.
- Enhanced customer experience by resolving issues promptly and providing exceptional service.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Associate
Primark
2500 W Moreland Road, Willow Grove, PA 19090
11.2021 - 01.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained merchandise presentation standards to optimize store layout and visual appeal.
- Operated cash register efficiently, processing transactions with accuracy and speed.
- Collaborated with team members to meet daily sales goals and improve customer satisfaction.
- Monitored inventory levels, restocking items promptly to ensure availability for customers.
- Addressed customer concerns professionally, resolving issues to foster loyalty and repeat business.
Education
No Degree - Business Economics
Indiana University of Pennsylvania
Indiana, Pennsylvania, PAHigh School Diploma -
Hill-Freedman World Academy
1100 E Mount Pleasant Ave, Philadelphia, PA 1915006-2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Money handling
- Written and verbal communication
- Friendly, positive attitude
- Problem-solving
Timeline
Cashier
PRWT
04.2025 - Current
Package Handler
UPS
11.2024 - 01.2025
Head Cashier
Sprouts Farmers Market Inc.
12.2023 - 10.2024
Sales Associate
Primark
11.2021 - 01.2022
No Degree - Business Economics
Indiana University of Pennsylvania
High School Diploma -
Hill-Freedman World Academy