Haley Fujikawa
Las Vegas
Summary
Dynamic Front End Supervisor at Ross Dress for Less, skilled in team leadership and customer service excellence. Successfully enhanced store performance through strategic scheduling and effective conflict resolution. Trained staff to elevate service ratings, ensuring compliance and accuracy in cash register operations while fostering a positive shopping experience.
Overview
2
2
years of professional experience
Work History
Front End Supervisor
Ross Dress for Less
Las Vegas
08.2023 - Current
- Maintained accurate records of inventory, sales, and employee data.
- Developed operational strategies with management to enhance store performance.
- Organized staff schedules to optimize efficiency and reduce labor costs.
- Trained new employees on customer service standards and store policies.
- Monitored cash register transactions for accuracy and policy compliance.
- Resolved customer complaints professionally to ensure satisfaction.
- Processed returns and exchanges following company guidelines.
- Delivered ongoing training to front-line team members to elevate customer service ratings.
Education
High School Diploma -
The Keystone School
Las Vegas, NV05-2025
Skills
- Customer service
- Team leadership
- Conflict resolution
- Schedule optimization
- Performance monitoring
- Cash register operation
- Staff supervision
- Delegation techniques
Timeline
Front End Supervisor
Ross Dress for Less
08.2023 - Current
High School Diploma -
The Keystone School
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