Overview
Work History
Education
Skills
Timeline
Generic

Haley Gaines

Louisville ,KY

Overview

2
2
years of professional experience

Work History

Server

Jim Beam
03.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Hub Supervisor

United Parcel Service, UPS
06.2022 - Current
  • Conducted regular performance evaluations for staff members, identifying areas for improvement and offering constructive feedback.
  • Managed a team of warehouse personnel, fostering a positive work environment and encouraging professional growth.
  • Boosted productivity by ensuring timely delivery of packages and optimizing route planning.
  • Reduced employee turnover through effective communication, training, and team-building initiatives.
  • Utilized data-driven decision-making tools to identify opportunities for optimization within the hub operations, implementing necessary changes effectively.

Education

High School Diploma -

Bullitt East High School
Mount Washington, KY
05.2022

Skills

  • Quality Control
  • Strong Work Ethic
  • Service prioritization
  • Adaptable and Flexible
  • Reliable and Responsible
  • Inventory Management
  • Software Knowledge
  • Safety Procedures
  • Coaching and Mentoring
  • Team Leadership

Timeline

Server

Jim Beam
03.2024 - Current

Hub Supervisor

United Parcel Service, UPS
06.2022 - Current

High School Diploma -

Bullitt East High School

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Haley Gaines