Haley Goonan
Centerville,United States
Summary
Proven to excel in high-pressure environments, I significantly enhanced guest experiences at Condados Taco by leveraging exceptional customer service and multitasking abilities. My strong work ethic and reliability, coupled with expertise in POS systems, fostered teamwork and efficiency, ensuring outstanding service standards and positive dining experiences. Organized childcare professional adept at staying organized and managing hectic schedules. Adheres to kind and compassionate approach when dealing with discipline issues. Career history serving individual families with multiple children in both live-in and live-out scenarios.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
5
5
years of professional experience
Work History
Server
Condados Taco
12.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
In-Home Nanny
Haley Hall
04.2023 - Current
- Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
Front of House Employee
Chick Fill A
03.2020 - 01.2023
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Education
No Degree - Elementary Education
University of Cincinnati
Cincinnati, OH04.2026
High School Diploma -
Springboro High School
Springboro, OH04.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Professional Appearance
- Cleanliness standards
- Guest Engagement
- Patience and understanding
- Friendly
- Reliability and Trustworthiness
- Approachable
Timeline
Server
Condados Taco
12.2023 - Current
In-Home Nanny
Haley Hall
04.2023 - Current
Front of House Employee
Chick Fill A
03.2020 - 01.2023
No Degree - Elementary Education
University of Cincinnati
High School Diploma -
Springboro High School
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