Summary
Overview
Work History
Education
Skills
New York State Alternate Dairy Princess
Timeline
Generic

Haley Groat

Mount Vision,NY

Summary

Dynamic professional with a strong background in customer service and office management, notably at Lutz Feed Co. Proven ability to enhance client satisfaction through effective communication and problem resolution. Skilled in file organization and time management, consistently achieving operational efficiency while fostering a positive work environment.

Overview

19
19
years of professional experience

Work History

Office Secretary

Lutz Feed Co.
05.2020 - Current
  • Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Work with on farm nutritionist to input new formulas.

Assistant Store Manager

Dicks Sporing Goods
05.2012 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Farm Hand

Groff Quarter Horses
01.2007 - 05.2011
  • Carried out daily farm tasks such as feeding animals, working and grooming horse's, and cleaning pens to ensure animal health and welfare.
  • Operated various farm machinery.
  • Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.

Education

High School Diploma -

Walton Central School
Walton, NY
06.2011

No Degree - Ag Business

Morrisville Collage
Morrisville, NY

Skills

  • Customer Service
  • File management
  • File organization
  • Time Management

New York State Alternate Dairy Princess

Worked with New York Dairy Farm's to show the importance of dairy in your life.


Timeline

Office Secretary

Lutz Feed Co.
05.2020 - Current

Assistant Store Manager

Dicks Sporing Goods
05.2012 - Current

Farm Hand

Groff Quarter Horses
01.2007 - 05.2011

High School Diploma -

Walton Central School

No Degree - Ag Business

Morrisville Collage

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