Haley Kingery
Conroe,TX
Summary
Highly skilled Executive Administrative Assistant with extensive experience supporting senior management in the nuclear power industry. Proven ability to manage complex schedules, coordinate travel, and organize high-level meetings. Adept at handling confidential information, preparing detailed reports, and ensuring seamless office operations. Proficient in MS Office and various enterprise applications, with a strong background in both administrative and security roles. Demonstrated ability to adapt and excel in dynamic settings, including nuclear power operations and military environments. Committed to enhancing organizational efficiency and supporting executive leadership with precision and professionalism.
Overview
23
23
years of professional experience
2
2
years of post-secondary education
Work History
Customer Service Specialist 2
Entergy Texas
The Woodlands, TX
08.2022 - Current
- Managed three Energy Efficiency Programs: Residential Standard Offer, Hard to Reach and CoolSaver
- Executed monthly invoicing to contractors.
- Enhanced customer satisfaction by resolving issues promptly and professionally.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Collaborated with team members to create effective strategies for improving overall customer experience.
- Monitored program budgets.
- Partnered with local Colleges to created new and innovative programs: CoolSaver Workforce Development.
- Collaborated with Local Habitat for Humanity to provide our customers with Community Energy Efficiency Sweeps.
Executive Administrative Assistant
Cooper Nuclear Station/ NPPD
Brownville, NE
01.2018 - 05.2022
- Assist Senior Management Team on daily basis with administrative functions.
- Set up meetings with various Committees, Departments, Entergy Nuclear Fleet and External Nuclear Organizations.
- Manage Cooper Nuclear Station’s site meetings and calendar.
- Mange Senior Management Teams schedules and calendars.
- Coordinate and book travel arrangements with Entergy Concur Travel Application System.
- Record meeting minutes and track action items for various executive boards and committee meetings.
- Handle and file confidential documents and information.
- Performed numerous Administrative Outage Jobs for Refueling Outage 29, 30, 31.
Nuclear Security Officer / Adversary Team Member
Cooper Nuclear Station/ NPPD
Brownville, NE
01.2016 - 01.2018
- Protected the plant, its employees and the public from Nuclear Sabotage.
- Provided tactical support and training for Force on Force /Limited Scope Drills.
- Prevented unauthorized entry into restricted areas by vigilantly monitoring access points and challenging personnel without proper identification or clearance levels.
- Ensured compliance with all applicable federal regulations governing nuclear security practices, maintaining up-to-date knowledge of industry standards.
- Conducted random vehicle searches to prevent import of weapons, contraband and prohibited items.
- Performed regular foot patrolling on entire protected area, vital area and gates to monitor nuclear facility security.
- Utilized surveillance systems effectively to monitor perimeter activity and deter potential intruders from compromising facility security.
- Promoted a safe work environment by conducting thorough incident investigations and implementing corrective actions when appropriate.
- Maintained a high level of readiness by participating in regular training exercises, honing skills necessary for effective response in critical situations.
Clinic Floor Educator
Bellus Academy
Manhattan, KS
09.2009 - 07.2014
- Acted independently in preparing Lesson Plans and PowerPoint for class lecture.
- Networked with colleagues to give my students the opportunity to showcase their talents at Kansas City Fashion Week.
- Managed students on the clinic floor with their services, clientele, and customer service skills.
- Prepared, maintained and controlled confidential records for State Board Licensing Exam.
- Developed and implemented engaging lesson plans to keep learner attention.
- Improved student comprehension by incorporating visual aids and real-life examples into lesson plans.
- Guided students in setting and achieving personal and academic goals.
Brigade and Food Service Administrative Clerk
US Army
Fort Leavenworth, KS And Camp Carroll, Korea
01.2002 - 03.2007
- Provided administrative support for the Battalion.
- Maintained accountability of in‐processing and out‐processing soldiers.
- Processed and handled confidential records.
- Enhanced operational efficiency, regularly updated office procedures manual to reflect current practices and guidelines.
Education
Xenon International Academy
Olatha, KS 08.2008 - 05.2009
US Army Basic Training/ AIT
Fort Jackson, SC And Fort Lee, VA 01.2002 - 05.2002
Missouri Western State University
Saint Joseph, MO 08.2000 - 05.2001
Timeline
Customer Service Specialist 2
Entergy Texas
08.2022 - Current
Executive Administrative Assistant
Cooper Nuclear Station/ NPPD
01.2018 - 05.2022
Nuclear Security Officer / Adversary Team Member
Cooper Nuclear Station/ NPPD
01.2016 - 01.2018
Clinic Floor Educator
Bellus Academy
09.2009 - 07.2014
Xenon International Academy
08.2008 - 05.2009
Brigade and Food Service Administrative Clerk
US Army
01.2002 - 03.2007
US Army Basic Training/ AIT
01.2002 - 05.2002
Missouri Western State University
08.2000 - 05.2001