Haley Lark
McDonald's
Austin
22
years of professional experience
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Crew Member
1 Year 8 Months- Delivered exceptional customer service in a fast-paced environment, ensuring satisfaction and repeat business.
- Assisted in training new crew members on procedures and operational standards.
- Handled cash transactions accurately, ensuring proper cash management and reporting.
- Resolved customer inquiries and complaints effectively, fostering positive dining experiences.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
Cashier
2 Months- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained organized cash register area and ensured compliance with cash handling procedures.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assistant Manager
1 Year- Trained and mentored new staff on procedures and customer service excellence.
- Streamlined inventory management processes to reduce waste and improve efficiency.
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Generated repeat business through exceptional customer service.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Cashier
10 Years 3 Months- Assisted customers with product selection and inquiries to enhance the shopping experience.
- Stocked shelves efficiently, ensuring product availability and proper rotation.
- Processed transactions accurately using point-of-sale systems, enhancing customer service speed.
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Retrieved items for customers and verified prices.
- Stocked shelves and organized merchandise displays for easy retrieval.
Education
GED
Skills
Cash handling
Team collaboration
Multitasking and organization
Time management
Collaboration skills
Customer service focus
Timeline
Crew Member
McDonald's
12.2024 - CurrentRead More
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Goodwill Excel Center
GED
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