Haley Lewis
Miami,FL
Summary
Driven individual seeking a challenging and rewarding position where my experience, skills, and commitment to professionalism will add value.
Overview
7
7
years of professional experience
Work History
Customer Service Associate
Home Depot
Miami, FL
05.2021 - Current
- Process customer transactions accurately and efficiently.
- Interact with customers and fellow associates to ensure excellent customer service.
- Answering customer inquiries (via phone or in person).
- Set expectations and facilitate will-call pickups.
- Maintain a safe working and shopping environment by adhering to safety policies and standards.
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
Party Host
Urban Air
Miami, FL
02.2021 - 10.2021
- Supervised children's activities, maintaining happiness, safety and well-being.
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.
Intern
Second Baptist
Miami, FL
08.2017 - 06.2019
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
Education
Business Administration
Tennessee State University
Nashville, TN05.2026
High School Diploma -
Robert Morgan Educational Center
Miami, FL06.2022
Skills
- Customer Service
- Problem Resolution
- Team Collaboration
- Strategic planning and analysis
- Tech-Savvy
- Quick Learner
- Goal-oriented mindset
Timeline
Customer Service Associate
Home Depot
05.2021 - Current
Party Host
Urban Air
02.2021 - 10.2021
Intern
Second Baptist
08.2017 - 06.2019
Business Administration
Tennessee State University
High School Diploma -
Robert Morgan Educational Center