Summary
Overview
Work History
Education
Skills
Timeline
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Haley Lewis

Miami,FL

Summary

Driven individual seeking a challenging and rewarding position where my experience, skills, and commitment to professionalism will add value.

Overview

7
7
years of professional experience

Work History

Customer Service Associate

Home Depot
05.2021 - Current
  • Process customer transactions accurately and efficiently.
  • Interact with customers and fellow associates to ensure excellent customer service.
  • Answering customer inquiries (via phone or in person).
  • Set expectations and facilitate will-call pickups.
  • Maintain a safe working and shopping environment by adhering to safety policies and standards.
  • Utilized internal software and tools to meet customer needs and resolved issues promptly.

Party Host

Urban Air
02.2021 - 10.2021
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
  • Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
  • Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.

Intern

Second Baptist
08.2017 - 06.2019
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Analyzed problems and worked with teams to develop solutions.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.

Education

Business Administration

Tennessee State University
Nashville, TN
05.2026

High School Diploma -

Robert Morgan Educational Center
Miami, FL
06.2022

Skills

  • Customer Service
  • Problem Resolution
  • Team Collaboration
  • Strategic planning and analysis
  • Tech-Savvy
  • Quick Learner
  • Goal-oriented mindset

Timeline

Customer Service Associate

Home Depot
05.2021 - Current

Party Host

Urban Air
02.2021 - 10.2021

Intern

Second Baptist
08.2017 - 06.2019

Business Administration

Tennessee State University

High School Diploma -

Robert Morgan Educational Center

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Haley Lewis