Haley Long
Portland
Summary
Resourceful Server skilled in beverage preparation and communication. Enhances guest experiences and coordinates operations for efficient service delivery. Assistant Manager with experience in team leadership and employee training. Competent in inventory management and delivering quality service in fast-paced settings, focused on operational success and guest satisfaction.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Server
Fried Egg I'm In Love
Portland
01.2026 - Current
- Delivered food and beverages promptly, contributing to positive guest experience.
- Collaborated with kitchen staff to ensure timely order preparation, supporting efficient service.
- Processed customer payments accurately using point-of-sale system.
- Upsold menu items, increasing customer satisfaction and enhancing overall dining experience.
Server
Double Mountain Brewery & Taproom
Portland
07.2023 - Current
- Delivered exceptional customer service in high-volume brewery, contributing to positive guest satisfaction.
- Served food and beverages promptly, ensuring efficient service and enhanced guest experience.
- Maintained cleanliness and organization of dining and bar areas.
- Collaborated with kitchen staff to ensure timely order preparation.
- Processed customer payments accurately, maintaining transaction integrity and supporting smooth operations.
Assistant Manager
Jobot Coffee and Bar
Phoenix
01.2023 - 07.2023
- Assisted in managing daily operations of coffee and bar services
- Coordinated staff schedules to optimize coverage during peak hours, enhancing service efficiency
- Trained new employees on customer service and operational procedures
- Monitored inventory levels and placed timely orders for supplies, ensuring uninterrupted service
- Implemented quality control measures for beverage preparation and service, maintaining high standards
- Supported marketing efforts through social media engagement and promotions
- Supervised daily operations including scheduling shifts, assigning duties.
Bartender
Lay Low Tavern
Portland
02.2022 - 01.2023
- Crafted unique cocktails and beverages, enhancing guest experiences for diverse clientele.
- Provided excellent customer service, ensuring guest satisfaction at all times.
- Processed customer orders accurately and efficiently, contributing to smooth operations during busy shifts.
- Maintained cleanliness and organization of bar area and equipment.
Education
High School Diploma -
Verrado High School
Buckeye, AZ05-2010
Skills
- Beverage preparation
- Liquor, wine, and food service
- POS systems
- Inventory management
- Employee training
- Team leadership
- Effective communication
Certification
Food Handlers Card
Websites
Timeline
Server
Fried Egg I'm In Love
01.2026 - Current
Server
Double Mountain Brewery & Taproom
07.2023 - Current
Assistant Manager
Jobot Coffee and Bar
01.2023 - 07.2023
Bartender
Lay Low Tavern
02.2022 - 01.2023
High School Diploma -
Verrado High School