Hi, I’m
Haley Marshall
Erie,CO
Summary
Proven to excel in high-pressure environments, I adeptly managed guest relations and inquiries at Waterloo, showcasing exceptional multitasking and customer service skills. My ability to maintain composure and efficiently organize waitlists underlines my strong conflict resolution abilities, contributing significantly to enhanced guest satisfaction.
Overview
1
year of professional experience
Work History
Waterloo
Restaurant Hostess
09.2021 - 06.2022
Job overview
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
IBMC College Longmont, CO
from Medical Assisting
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Conflict Resolution
- Table Bussing
Timeline
Restaurant Hostess
Waterloo
09.2021 - 06.2022
IBMC College
from Medical Assisting
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