Summary
Overview
Work History
Education
Skills
Timeline
Server

Haley McGowan

Austin,TX

Summary

Dependable server with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions.

Overview

2
2
years of professional experience

Work History

Server

The Greek Corner
Orlando, FL
10.2016 - 03.2018
  • Cultivated warm relationships with regular customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Kept register accurate through correct billing, payment processing and cash management practices.


Server

Athena's Grill
Orlando, FL
10.2015 - 10.2016
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Associate of Arts - Biology

Valencia College
Orlando, FL
05.2018

Skills

  • Team Player
  • Customer Service and Rapport
  • Order Accuracy and Delivery
  • High-Volume Dining
  • Conflict and Complaint Resolution

Timeline

Server

The Greek Corner
10.2016 - 03.2018

Server

Athena's Grill
10.2015 - 10.2016

Associate of Arts - Biology

Valencia College

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Haley McGowan