Haley Moore
Eagle Mountain,UT
Summary
Strong leader with experience in ABA therapy as an RBT, as well as retail operations including stock room and inventory control, customer service, and managing high-stress situations effectively. Proficient in team coordination and multi-tasking, evidenced by successful management of client interactions across various roles, including as a Waitress, Community Outreach Specialist, and ABA therapy provider. Aiming to contribute to and grow within a creative team environment where I can be part of company success and positively build lasting client/customer relationships.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician/Community Outreach Specialist
Bedrock ABA
Davis County, UT
08.2025 - 03.2026
- Implemented individualized treatment plans to enhance client engagement and skill development.
- Collaborated with parents and BCBA to assess client progress and adjust strategies.
- Trained and mentored new staff on behavior intervention techniques and data collection methods.
- Collaborated with local organizations to educate on ABA therapy and provide valuable resources, including facilitating learning lunches and tabling events.
- Facilitated communication between company leadership and local Psychologists to collaborate and drive clients to the company.
- Enhanced community engagement by developing and implementing targeted outreach programs.
Registered Behavior Technician
ABS Kids
Davis County, UT
06.2025 - 09.2025
- Work directly with children and their caregiver to provide ABA therapy.
- Implement daily intervention plans, collect data, support caregivers, and work closely with BCBAs.
- Follow behavior support plans and skill acquisition targets.
Waitress
Swain Brothers
Vernal, UT
03.2024 - 12.2024
- Welcomed and served customers efficiently, ensuring high satisfaction and repeat business.
- Accurately processed transactions, including the handling of cash and card payments.
- Ensured compliance with health and safety standards, maintaining an organized dining environment.
- Managed multiple tables, phone orders, and other relevant tasks simultaneously.
- Resolved customer concerns with a positive attitude and in a professional manner.
Shift Lead
The Baby Cubby
Sandy, UT
03.2023 - 03.2024
- Managed and led a team of retail associates in gear/product training, customer service, special orders, inventory management, and all other store protocols.
- Accurately handled and processed transactions including cash and card payments.
- Certified in The Baby Cubby’s program for proficiency in the use of child safety restraint devices, as well as trained others in the use of these devices.
- Received, processed, and organized shipments, meticulously counted inventory, and delivered product to other locations as needed.
- Assisted customers over the phone in a positive and friendly manner.
- Enriched families' lives by educating and providing resources for parents and parent figures while positively building relationships and reputation for the company.
- Enhanced customer experience through empathetic communication.
- Effectively collaborated with other team members and areas of the company (customer service, accounting, leadership, etc.)
Child Care Provider
Private Family Client
Utah
01.2015 - 01.2016
- Vetted via care.com and hired by a private family.
- Managed daily routines and needs for the children, including planning and preparing meals.
- Provided safe and educational activities to support age-appropriate development, as well as modeled appropriate social skills and behavior.
- Resolved behavioral issues with patience and understanding.
Direct Care Staff
Chrysalis
Provo
01.2014 - 01.2015
- Provided care in a group home for adults with disabilities. Duties included bathing, driving, feeding, and medicating the men in the home I was assigned.
Education
Taylorsville High School
Taylorsville, UTundefined
Utah Valley University
Orem, UT12-2014
Skills
- Time Management, Adaptability, Teamwork, Communication, Problem Solving, Creativity, Customer Service, Team Leadership, Retail Operations, Childcare Specialist
Certification
- RBT - Registered Behavior Technician. 25-449488
- CPR, CPI, and First Aid Certified.
Timeline
Registered Behavior Technician/Community Outreach Specialist
Bedrock ABA
08.2025 - 03.2026
Registered Behavior Technician
ABS Kids
06.2025 - 09.2025
Waitress
Swain Brothers
03.2024 - 12.2024
Shift Lead
The Baby Cubby
03.2023 - 03.2024
Child Care Provider
Private Family Client
01.2015 - 01.2016
Direct Care Staff
Chrysalis
01.2014 - 01.2015
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Utah Valley University
Taylorsville High School