Haley Newman
201 Kimberly Dr. Edmond,Oklahoma
Summary
Organized and dependable professional with over three years of customer service seeking long-term position. Energetic team player with strong work ethic and ability to communicate effectively. Motivated to efficiently address customer concerns head-on and develop proactive solutions.
Overview
8
8
years of professional experience
Work History
Shift Leader
Charleston's Bar & Grill
08.2017 - Current
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Served as a reliable point-of-contact for upper management by effectively communicating any issues or successes from daily operations.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Enhanced customer satisfaction through prompt and courteous service addressing concerns immediately.
Family Nanny
Thompson And Cowherd Families
01.2017 - 08.2017
- Established open communication with parents for seamless coordination in children''s daily routines and schedules.
- Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage self-regulation.
Education
Undergraduate
Rose State College
Oklahoma City, OKOklahoma State University
Stillwater, OKHigh School Diploma - undefined
North High School
Edmond, OK2018
Skills
- Customer and client relations
- Exceptional organizational skills
- Time management
- Detail-oriented
- Team collaboration
- Strong verbal communication
Organizations
- Kappa Delta Sorority
- Life Church / Host Team
- Life Church / Life Kids
- Humane Society
Timeline
Shift Leader
Charleston's Bar & Grill
08.2017 - Current
Family Nanny
Thompson And Cowherd Families
01.2017 - 08.2017
Undergraduate
Rose State College
Oklahoma State University
High School Diploma - undefined
North High School
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