Haley Roundy
Henderson,TX
Summary
Dedicated Customer Service Representative with a strong background in fostering client relationships and enhancing customer satisfaction. Recognized for building partnerships that drive business growth and contribute to company success. Team-oriented and results-driven, consistently delivering positive experiences and support.
Overview
1
1
year of post-secondary education
12
12
years of professional experience
Work History
Leasing Consultant
WH Long Rentals
West Lafayette, Indiana
04.2025 - 01.2026
- Processed rental applications and verified tenant information.
- Assisted potential tenants with property tours and inquiries.
- Maintained accurate records of leasing agreements and tenant interactions.
- Collaborated with management to address tenant concerns and requests.
Homemaker
Self-employeed
Colorado Springs, Colorado
06.2020 - 04.2025
- Fostered a nurturing environment through positive communication and support.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Developed effective time management strategies for daily household operations.
- Implemented cleaning routines to maintain a tidy living environment.
Manager
Lady Jane’s Haircuts for Men
Colorado Springs, CO
07.2019 - 06.2020
- Supervised daily operations of a busy men's haircut salon.
- Managed staff schedules to ensure adequate coverage during peak hours.
- Coordinated inventory management to maintain product availability and quality.
Hair Stylist
Great Clips
Colorado Springs, CO
12.2018 - 07.2019
- Provided hair cutting and styling services to diverse clientele.
- Maintained cleanliness and organization of workstations and tools.
- Collaborated with team members to enhance customer satisfaction.
Receptionist
Christina & Company Salon And Day Spa
Lafayette, Indiana
02.2014 - 05.2017
- Greeted clients warmly, creating an inviting atmosphere that enhanced the client experience.
- Handled client phone inquiries and provided detailed information about services and products, improving client satisfaction.
- Managed appointment scheduling using salon software, optimizing time management for stylists and clients.
Education
Licensed Cosmetologist - Cosmetology
Toni & Guy Hairdressing Academy
Colorado Springs, CO 01.2018 - 11.2018
Skills
- Records management
- CRM software
- Time management
- Detail oriented
- Effective communication
- Conflict resolution
- Phone and email etiquette
- Cash handling
Timeline
Leasing Consultant
WH Long Rentals
04.2025 - 01.2026
Homemaker
Self-employeed
06.2020 - 04.2025
Manager
Lady Jane’s Haircuts for Men
07.2019 - 06.2020
Hair Stylist
Great Clips
12.2018 - 07.2019
Licensed Cosmetologist - Cosmetology
Toni & Guy Hairdressing Academy
01.2018 - 11.2018
Receptionist
Christina & Company Salon And Day Spa
02.2014 - 05.2017