Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Russell

Birmingham

Summary

Dynamic sales associate with proven skills in customer engagement and effective communication. Committed to enhancing customer satisfaction and loyalty through personalized service and teamwork.

Overview

2
2
years of professional experience

Work History

Sales Associate

URBN
Hoover
2025.06 - Current
  • Assisted customers with product selection and inquiries.
  • Maintained store presentation and organized merchandise displays.
  • Collaborated with team members to enhance customer service.
  • Engaged with customers to build rapport and loyalty.
  • Educated customers about promotions and loyalty programs.

Customer Service

Motion Industries
Birmingham
2024.05 - 2024.08
  • Suggested process improvements to enhance customer service delivery.
  • Handled escalated customer service issues as needed.
  • Assisted customers with inquiries and provided customer service.
  • Facilitated sales through outstanding customer service and satisfaction.
  • Provided personalized customer service to ensure satisfaction.

Education

Bachelor - Marketing

University of Southern Mississippi
Hattiesburg, MS
2027-05

High School Diploma -

Mortimer Jordan
Birmingham, AL
2023-05

Skills

  • Customer service
  • Sales strategies
  • Team collaboration
  • Visual merchandising
  • Market analysis
  • Process improvement

Timeline

Sales Associate

URBN
2025.06 - Current

Customer Service

Motion Industries
2024.05 - 2024.08

Bachelor - Marketing

University of Southern Mississippi

High School Diploma -

Mortimer Jordan
Haley Russell