Haley Saylor

Streamlined patient transportation processes to enhance access to healthcare services. Leveraged insurance expertise to identify in-network options and alternative services for patients. Resolved client issues effectively and expanded client base through service sign-ups.

• Developed strong customer relationships through effective communication and personalized service.
• Collaborated with cross-functional teams to enhance customer satisfaction and retention strategies.
• Analyzed customer feedback to identify trends and recommend improvements in service delivery.
• Trained new team members on best practices for customer engagement and support processes.
• Developed long-term client relationships through consistent follow-ups and personalized solutions.
• Delivered exceptional customer service, resolving concerns and providing product knowledge to drive repeat business.
• Enhanced customer satisfaction by identifying and addressing clients'' needs in a timely manner.

• Data entry, Inbound and outbound calls, schedule inspections, prepare staff meetings, reorder name cards and office supplies, input bids, reorder office suplies, keep office clean, keep in contact with all customers to make sure all inspection needs are satisfied, entering in all estimates, keep customer info updated and all staff needs are met.

• Handling bids, bid research for determining what to offer as well as which offers to turn down, handling inbound and outbound emails, calls, faxes, scheduling meetings, contacting sub contractors for jobs, always updating information on all jobs and client info. I oversaw Tracey's Place Of Hope project as head project coordinator, i reached out and supplied the entire funding for the project from donations to the Blitnekoff Foundation.

• Handling bids, researching many different prices and contractors in order to put together a profiting bid, scheduled meetings, payroll, data entry, filing, contacting all sub contractors, making sure each detail of the building process is spot on and done upon the scheduled time.

• Cash handling, balancing drawers several times throughout shift, sales, knowing best what to sell each customer based off reading each ones history during transaction, data entry, credit sales, deposits and withdrawals for checking and savings accounts, credit applications, opening new accounts, credit card payments

• Sales of clothing, credits and rewards, credit applications, cash handling, meeting sales quotas, re-racks, occasional cleaning as required

• Sales of over a hundred high dollar lotions, membership sales, cleaning, cash handling, some computer management, updating client info and history, cleaning tan beds/tables.