Haley Scott
Denver City
Summary
Results-driven professional with extensive experience in payroll administration, financial reporting, and budget management. Proven ability to ensure compliance and enhance operational efficiency in diverse financial processes.
Overview
18
18
years of professional experience
Work History
Office Manager
AccentCare Home Health
Denver
07.2021 - 05.2026
- Provided comprehensive administrative, payroll, and financial support to ensure efficient office operations. Processed invoices and submitted themfor timely payment. Prepared manual check requests, reviewed and processed employee timesheets, and maintained accurate payroll transmittal logs. Verified time and productivity reports for benefits eligibility while ensuring accuracy and compliance with company policies.
- Maintained personnel records and prepared new hire documentation while verifying employment documents and submitting payroll and HR paperwork promptly. Assisted with workers' compensation and on-the-job injury claims tracking, monitored mandatory training compliance, and supported new employee orientation.
- Maintained accurate inventory records for office equipment, mobile devices, medical supplies, stockroom materials. Demonstrated exceptional attention to detail, strong organizational and time management skills, and maintained strict confidentiality of employee, patient, payroll, and organizational information.
Grants Management Specialist
Colorado Dept. of Human Services
Denver
10.2018 - 07.2021
- Performed complex financial, administrative, and program management functions while ensuring compliance with federal, state, and organizational policies. Managed and monitored grant budgets, expenditures, invoices, and financial documentation for more than 300 vendors, ensuring accuracy, budget adherence, and timely processing.
- Maintained detailed records and tracking systems for grant deadlines, reporting requirements, funding allocations, and financial compliance, reviewing financial data, reconciling documentation, and monitoring expenditures to support fiscal management and accountability.
- Coordinated grant applications from development to submission, collaborating with internal departments and external partners to ensure completeness and compliance with funding guidelines, enhancing submission quality and adherence to funding criteria.
Accounts Payable/Office Manager
Comfort Dental
Westminster
08.2016 - 09.2018
- Prepared daily bank deposits, assisted bookkeeping functions, tracked expenses, maintained quarterly budgets, monitored inventory, and supported payroll and employee benefits administration. Generated reports and organized financial and administrative records while safeguarding confidential patient and financial information.
- Managed account receivable by posting customer payments received through cash, checks, credit cards, and electronic transactions. Verified payment accuracy, posted revenue, maintained financial records, reconciled accounts, and updated outstanding receivables by tracking unpaid invoices and issuing patient statements.
- Processed insurance claims and verified patient and insurance payments while collecting co-pays, premiums, and self-pay balances. Ensured accurate billing and coding, maintained financial records, and entered data on debts, credits, patient information, and payment transactions using Dentrix and Microsoft Excel.
- Supervised clerical duties, developed and implemented office policies and procedures, recruited and trained new employees, and maintained office supply and equipment inventories to ensure efficient daily operations.
Clinical Support III
Tri-County Health Department
Englewood
06.2015 - 08.2016
- Maintained confidential patient and financial information in compliance with HIPAA regulations while providing administrative and financial support. Verified patient demographic, insurance, and financial information to determine program eligibility and ensure accurate account setup.
- Managed accounts receivable by maintaining aging reports, applying credits and collections, reconciling discrepancies, and documenting uncollectible balances. Posted payments accurately, maintained detailed financial records, and processed daily cash receipts, bank deposits, and logs.
- Prepared analytical reports and accounts receivable ratio analyses to assist management in evaluating collection performance and financial trends. Maintained accurate patient records, entered financial and service information into Insight system, and ensured compliance with policies while safeguarding confidential information.
- Performed cash management duties, balanced cash drawers, handled petty cash, prepared deposits, and generated financial and operational reports. Monitored outstanding accounts, communicating with patients via telephone, email, and mail to resolve balances and enhance collections.
Accounts Receivable Supervisor
The Dental Center At Thornton Plaza
Thornton
04.2011 - 01.2015
- Managed the complete claims and accounts receivable process by reviewing claims for accuracy, submitting claims to insurance carriers, and ensuring timely reimbursement. Investigated and resolved denied, rejected, and unpaid claims through research, documentation, follow-up, and timely resubmission.
- Communicated with insurance carriers, patients, and responsible parties to verify payment status, obtain updated insurance information, and resolve billing discrepancies. Processed account adjustments, posted charges and payments, reconciled accounts, and maintained accurate financial records to ensure timely collections.
- Processed an average of 180 invoices and claims daily with high accuracy. Conducted account audits, identified billing errors, resolved discrepancies, and maintained payment databases for multiple providers, contributing to streamlined billing operations.
- Monitored outstanding accounts by generating and analyzing accounts receivable aging reports, tracking collections, and managing account balances using Brighttree. Ensured compliance with organizational policies while maintaining confidentiality of patient and financial information.
Quality Assurance Supervisor
CDPHE State Of Colorado
Denver
02.2008 - 04.2011
- Directed daily operations and maintained quality standards while ensuring compliance with organizational policies, regulatory requirements, and HIPAA confidentiality standards. Developed, implemented, and maintained quality assurance procedures, databases, and workflow processes to improve operational efficiency, accuracy, and regulatory compliance.
- Maintained detailed records, generated reports, monitored departmental performance, and recommended process improvements. Collaborated with leadership to implement database and software enhancements that improved operational effectiveness.
- Supervised team of fifteen employees, managing scheduling, payroll, benefits, administration, performance evaluations, training, and workflow assignments while resolving employee relations issues and maintaining accurate personnel records.
- Provided exceptional customer service by professionally resolving complex customer concerns and complaints. Participated in departmental and leadership meetings to support strategic planning, operational improvements, and organizational growth. Demonstrated strong organizational, analytical, communication, and problem-solving skills while managing multiple priorities and maintaining strict confidentiality.
Education
Associate of Science - Surgical Technology
Colorado Technical University
Thornton, CO09-2004
High School Diploma -
John F. Kennedy High School
Denver, CO05-1999
Skills
- Payroll administration
- Financial reporting
- Budget management
- Human resources compliance
- Grant management
- Billing management
- Insurance Collections
- Claims processing
- Compliance auditing
- Bookkeeping
- Office inventory management
Timeline
Office Manager
AccentCare Home Health
07.2021 - 05.2026
Grants Management Specialist
Colorado Dept. of Human Services
10.2018 - 07.2021
Accounts Payable/Office Manager
Comfort Dental
08.2016 - 09.2018
Clinical Support III
Tri-County Health Department
06.2015 - 08.2016
Accounts Receivable Supervisor
The Dental Center At Thornton Plaza
04.2011 - 01.2015
Quality Assurance Supervisor
CDPHE State Of Colorado
02.2008 - 04.2011
Associate of Science - Surgical Technology
Colorado Technical University
High School Diploma -
John F. Kennedy High School