Haley Shepherd
Summary
Customer-focused retail leader with experience in high volume retail operations. Skilled in cash handling, transaction accuracy, team leadership, customer relationship management, and problem solving. Recognized for delivering excellent customer service and willingness to learn.
Overview
5
5
years of professional experience
Work History
Merchandising Manager
Kohl's
Vincennes, IN
09.2022 - Current
- Led daily operations in fast-paced environment, ensuring exceptional customer service.
- Resolved customer concerns professionally, building trust and positive relationships.
- Accurately handling cash transactions
- Completed cash deposits, safe and register balancing, as well as opening and closing the store.
- Excellent communication and accountability skills
- Applied attention to detail and strategic planning in daily tasks.
- Led team, fostering professionalism and efficiency in operations.
Cashier
Kroger
Vincennes, IN
08.2021 - 07.2022
- Provided customer service and easy transactions
- Built lasting customer relationships
- Nightly register counting and experience giving correct change
- Maintained a clean and organized workspace
Education
Lincoln High School
Vincennes, INSkills
- Transaction processing
- Cash handling
- Team leadership
- Attention to detail
- Conflict resolution
- Exceptional customer service
Timeline
Merchandising Manager
Kohl's
09.2022 - Current
Cashier
Kroger
08.2021 - 07.2022
Lincoln High School