Haley Sturgeon
Utica,MO
Summary
Dynamic optician with proven expertise at Walmart Vision Center in optical measurements and insurance verification. Recognized for exceptional customer service and attention to detail, ensuring accurate eyewear fitting and enhancing patient satisfaction. Committed to fostering positive relationships and maintaining high standards of care in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Optician
Walmart Vision Center
03.2023 - Current
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
Nurses Aide
Brunswick Nursing and Rehab
06.2021 - 02.2023
- Reduced instances of bedsores by regularly turning and repositioning patients as per care plan.
- Contributed to a positive work environment by fostering strong relationships with colleagues and demonstrating a willingness to help others as needed.
- Earned recognition from patients, families, and supervisors for consistently displaying compassion, attentiveness, and dedication towards improving overall patient experience and satisfaction.
- Maintained a clean and sanitary environment for patients, ensuring infection control practices were followed diligently.
Education
Tina-Avalon School
Tina, MOSkills
- Customer service
- Optical measurements
- Insurance verification
- Computer skills
- Time and attendance systems
- Organization skills
- Communication skills
- HIPPA
- Attention to detail
Timeline
Optician
Walmart Vision Center
03.2023 - Current
Nurses Aide
Brunswick Nursing and Rehab
06.2021 - 02.2023
Tina-Avalon School
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