Lauren Wilkins
Muskogee,OK
Summary
Detail-oriented professional experienced in interpreting information, maintaining documentation, and collaborating with multidisciplinary teams. Analyzes data to solve problems and ensures compliance with policies. Strong organizational and communication skills foster effective collaboration and deliver exceptional service.
Overview
15
15
years of professional experience
Work History
Patient Care Technician
Ascension St. John Hospital
Tulsa, Oklahoma
08.2024 - Current
- Monitor patient vital signs, recognize changes in condition, and promptly report findings to the nursing team.
- Assist patients with activities of daily living while promoting dignity, safety, and independence.
- Use sound decision-making and clinical reasoning to prioritize patient care and respond appropriately to changing conditions.
- Collaborate with nurses, physicians, therapists, and other healthcare professionals to ensure coordinated, high-quality care.
- Accurately document patient observations and care provided in the electronic medical record.
- Demonstrate integrity, professionalism, and confidentiality while maintaining compliance with hospital policies and HIPAA regulations.
- Provide compassionate customer service to patients and families during challenging situations.
Emergency Room Technician
Saint Francis Hospital Muskogee
Muskogee, Oklahoma
03.2022 - 03.2024
- Assisted physicians and nurses in providing emergency care for patients with medical, surgical, and traumatic conditions.
- Performed cardiac monitoring, obtained vital signs, completed EKGs, and assisted with emergency procedures.
- Responded quickly to trauma activations, cardiac monitor alarms, and medical emergencies in a fast-paced environment.
- Assisted with CPR, airway management, splinting, wound care, and other emergency interventions.
- Demonstrated exceptional attention to detail while documenting patient information and monitoring changes in patient status.
- Exercised sound decision-making and remained calm under pressure while managing multiple priorities.
- Collaborated effectively with multidisciplinary healthcare teams to provide timely, high-quality patient care.
Experience Emergency Medical Technician- EMT
Cherokee Nation EMS
Tahlequah, Oklahoma
08.2017 - 11.2020
- Provided emergency medical assessment, treatment, and transportation for patients in medical and trauma emergencies.
- Completed detailed patient care reports and shift documentation with a high level of attention to detail while ensuring compliance with state and agency regulations.
- Collected, documented, and communicated accurate patient information to emergency department staff to support continuity of care.
- Used sound decision-making and clinical reasoning to prioritize patient needs and provide appropriate interventions in rapidly changing situations.
- Maintained patient confidentiality while demonstrating integrity, professionalism, and accountability.
- Collaborated effectively with dispatchers, law enforcement, firefighters, and hospital personnel to coordinate patient care.
Emergency Medical Technician- EMT
Muskogee County EMS
10.2015 - 11.2018
- Responded to medical emergencies, motor vehicle collisions, and traumatic incidents while delivering high-quality prehospital patient care.
- Assessed patients, monitored vital signs, and provided emergency treatment according to established protocols.
- Prepared accurate patient care reports and maintained thorough documentation for legal and medical records.
- Exercised strong decision-making, reasoning, and critical thinking while prioritizing multiple patients in high-pressure environments.
- Communicated effectively with patients, families, dispatch personnel, and healthcare providers during emergency situations.
- Demonstrated professionalism, stress tolerance, and adaptability while responding to unpredictable emergencies.
Finance Manager
Motorsports Of Muskogee
Muskogee, OK
04.2014 - 05.2015
- Prepared and reviewed financial documents for accuracy while ensuring compliance with dealership and lending requirements.
- Explained financing options, contracts, and required documentation to customers in a clear and professional manner.
- Verified supporting documentation and maintained organized, confidential customer records.
- Worked with lenders, sales staff, and customers to resolve documentation issues and ensure timely processing of transactions.
- Demonstrated exceptional attention to detail, integrity, and accountability while handling sensitive financial information.
- Managed multiple deadlines while providing outstanding customer service and maintaining accurate records.
Dental Assistant
Dr. Reifsteck and Associates
08.2011 - 07.2012
- Documented observations and interventions in the permanent record of each patient
- Educated patients on the proper procedures for caring for teeth and gums
- Assisted dentists with conducting procedures such as extractions and root canals
- Protected business from unnecessary liability by carefully following security and safety standards.
Education
Advanced-EMT : Emergency medicine -
Bacone College thru Muskogee County EMS
Muskogee, OkBasic EMT license : Emergency medicine Basic EMT -
Bacone College
Muskogee, OKAssociates of Applied Science - Applied Science
Connors State College
Muskogee, OkSkills
- Customer Service
- Attention to Detail
- Verbal Communication
- Written Communication
- Confidentiality
- Problem Solving
- Decision-Making
- Team Collaboration
- Adaptability
- Time Management
- Conflict Resolution
- Critical Thinking
- Integrity and Accountability
- Organization
Timeline
Patient Care Technician
Ascension St. John Hospital
08.2024 - Current
Emergency Room Technician
Saint Francis Hospital Muskogee
03.2022 - 03.2024
Experience Emergency Medical Technician- EMT
Cherokee Nation EMS
08.2017 - 11.2020
Emergency Medical Technician- EMT
Muskogee County EMS
10.2015 - 11.2018
Finance Manager
Motorsports Of Muskogee
04.2014 - 05.2015
Dental Assistant
Dr. Reifsteck and Associates
08.2011 - 07.2012
Advanced-EMT : Emergency medicine -
Bacone College thru Muskogee County EMS
Basic EMT license : Emergency medicine Basic EMT -
Bacone College
Associates of Applied Science - Applied Science
Connors State College