Haley Wilson
Mulvane,KS
Summary
Proven leader with extensive experience in customer service and cash handling, honed at Carson Bank and other notable companies. Excelled in team leadership and problem-solving, significantly enhancing client satisfaction and operational efficiency. Demonstrated commitment to security procedures and transaction accuracy, fostering trust and reliability.
Overview
3
3
years of professional experience
Work History
Lead Bank Teller
Carson Bank
04.2024 - Current
- Managed high-volume cash drawer, maintaining accountability and minimizing discrepancies.
- Actively participated in community events on behalf of the bank, reinforcing a positive local presence among clients.
- Balanced ATM machines daily as part of routine maintenance tasks, ensuring optimal functioning and reliability for customers'' use.
- Handled escalated customer service issues, resolving conflicts professionally while maintaining client satisfaction.
- Maintained up-to-date knowledge of federal regulations affecting monetary transactions, ensuring full compliance across all activities.
- Contributed to the development of training materials for new hires, improving overall team competency levels.
Team Lead
Panera Bread
02.2022 - 10.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Enhanced customer satisfaction by providing prompt and efficient food service assistance.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Seasonal Store Associate
TJ Maxx, TJX Companies
10.2021 - 12.2021
- Assisted customers in locating products to improve shopping experience.
- Stocked shelves for maintaining product availability.
- Enhanced store appearance by organizing displays.
- Provided prompt checkout service, reducing wait times.
Education
Associate of Arts - General Education
Butler Community College
Andover, KS05-2027
High School Diploma -
Mulvane High School
Mulvane, KS05-2023
Skills
- Team leadership
- Cash handling expertise
- Time management proficiency
- Positive attitude
- Customer service
- Problem-solving
- Trustworthy and honest
- Relationship building
- Security procedures
- Transaction overrides
Timeline
Lead Bank Teller
Carson Bank
04.2024 - Current
Team Lead
Panera Bread
02.2022 - 10.2024
Seasonal Store Associate
TJ Maxx, TJX Companies
10.2021 - 12.2021
Associate of Arts - General Education
Butler Community College
High School Diploma -
Mulvane High School
Similar Profiles
Jongwoo RohJongwoo Roh
Assistant Principal at Bud Carson Middle SchoolAssistant Principal at Bud Carson Middle School
Holly HallHolly Hall
CNA at Kit Carson Nursing and RehabCNA at Kit Carson Nursing and Rehab
Yoalmo MenjivarYoalmo Menjivar
Senior Operations Manager at Department of the Army, Fort Carson, COSenior Operations Manager at Department of the Army, Fort Carson, CO
Wendi BatmanWendi Batman
Assistant Property Manager at NSA StorageAssistant Property Manager at NSA Storage
Tricia GerberTricia Gerber
Entrepreneur at Travelin' Tom's Coffee of S Central WichitaEntrepreneur at Travelin' Tom's Coffee of S Central Wichita