Haley Young
Lebanon,MO
Summary
Dynamic Health Unit Coordinator with a proven track record at Lake Regional Hospital, excelling in records management and patient registration. Demonstrated critical thinking and professionalism while enhancing communication among medical staff and improving patient care through efficient appointment coordination. Certified in BLS and CPR/AED, committed to maintaining confidentiality and safety.
Overview
7
7
years of professional experience
Work History
Health Unit Coordinator
Lake Regional Hospital
01.2021 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
- Assisted with processing patient admissions, transfers and discharges.
- Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
- Improved patient care by efficiently coordinating and scheduling medical appointments, tests, and procedures.
Orthodontic Assistant
Progressive Orthodontist
10.2018 - 04.2020
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
Education
Emergency Medical Technician
Ozarks Technical Community College
Springfield, MO08.2025
Skills
- Records management
- Critical thinking
- Professionalism and ethics
- Patient registration
- Medical records management
- Chart assembly
- Basic life support for health care providers (BLS)
- Certified in CPR/AED
Timeline
Health Unit Coordinator
Lake Regional Hospital
01.2021 - Current
Orthodontic Assistant
Progressive Orthodontist
10.2018 - 04.2020
Emergency Medical Technician
Ozarks Technical Community College