Haley Brooke Bailey
Vicksburg,MS
Summary
Dynamic professional with a proven track record in customer service and problem-solving, honed across roles at Vape Haven and other notable companies. Excelled in teamwork and collaboration, boosting customer loyalty through exceptional service. Skilled in money handling and known for reliability, I bring a blend of hard and soft skills critical for peak performance.
Overview
12
12
years of professional experience
Work History
Sales Associate
Vape Haven
01.2024 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Solved customer challenges by offering relevant products and services.
- Handles payroll frequently.
Office Assistant
Performance Contractors Inc.
04.2018 - 06.2019
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Assisted with onboarding of new employees.
Cashier
Chick-Fil-A
04.2013 - 04.2014
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Restocked and organized merchandise in front lanes.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
No Degree - Nursing
Hinds Community College
Vicksburg, MS01.2026
High School Diploma -
Pennfoster Online High School
Scranton, PA10.2013
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Outgoing Personality
- Money Handling
- Reliable and punctual
Timeline
Sales Associate
Vape Haven
01.2024 - Current
Office Assistant
Performance Contractors Inc.
04.2018 - 06.2019
Cashier
Chick-Fil-A
04.2013 - 04.2014
No Degree - Nursing
Hinds Community College
High School Diploma -
Pennfoster Online High School
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