Halia Juma

• Managed front desk operations, ensuring efficient guest check-in and check-out processes.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Coordinated appointment scheduling for clients with career advisors to optimize workflow.
• Maintained accurate records of visitor traffic and appointment logs for reporting purposes.

• Provided personalized beauty consultations to enhance customer satisfaction and loyalty.
• Educated clients on product benefits, application techniques, and skincare routines.
• Assisted with inventory management, ensuring stock levels met customer demand.
• Collaborated with team members to maintain a visually appealing sales floor environment.
• Worked the register to cash out customers.

• Developed and executed diverse baking recipes to meet client specifications.
• Managed inventory levels of baking ingredients and supplies, ensuring timely availability.
• Catered for events/parties, as well as professional functions.
• Provided on-time and exceptional services.

• Worked for Mosques and volunteer environments.
• Developed and implemented engaging activities to foster creativity and learning among children.
• Supervised children in safe environments, ensuring adherence to safety protocols and guidelines.
• Managed schedules and routines, promoting consistency and structure for child development.
• Communicated effectively with parents about children's progress and daily activities.

• Designed and implemented visually appealing interior layouts for client spaces.
• Collaborated with clients to understand their aesthetic preferences and functional needs.
• Selected and sourced high-quality materials, furnishings, and decorative elements.
• Developed project timelines, ensuring timely completion of design installations.

• Developed customized lesson plans tailored to individual student needs and learning styles.
• Utilized various educational tools and resources to enhance student engagement and understanding.
• Assessed student progress through regular evaluations and provided constructive feedback for improvement.
• Facilitated effective communication between students, parents, and educators regarding academic performance and goals.

Erie Community College (ECC)
Current Student | GPA: 3.2

Currently completing prerequisite coursework at Erie Community College in preparation for transferring to the University at Buffalo to pursue a Bachelor of Science in Nursing (BSN). Coursework includes Natural Sciences, Anatomy & Physiology, Microbiology, General Chemistry, and Nutrition, with additional nursing prerequisites in progress.

• Completed AP course in GCC
• Ranked in Top 20% of class