HALIE BEAR
Channelview,Tx
Summary
Organized Receptionist experienced in managing front desk operations, handling inquiries, and scheduling appointments. Strong communication skills foster positive interactions with clients and team members. Improved office processes to enhance workflow and client satisfaction while creating a welcoming atmosphere in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist/Dental Insurance Coordinator
Shine Dental
Baytown, Texas
12.2023 - 12.2024
- Verified insurance details and collected patient paperwork at front desk.
- Verified insurance details and collected patient paperwork at the front desk.
- Processed payments and explained billing information to patients.
- Updated patient records and maintained accurate appointment notes.
- Coordinated treatment room flow with hygienists and dentists.
- Performed data entry in computer systems to maintain accurate records of customer information.
- Completed basic bookkeeping and document filing.
RECEPTIONIST/OFFICE ASSISTANT
HOUSTON JUNK CAR BUYERS
JACINTO CITY, TX
01.2019 - 02.2020
- Answered incoming calls, took messages, and directed calls to appropriate departments or personnel to ensure efficient communication.
- Coordinated client appointments for clients, customers, and other visitors..
- Arranged vehicle pickup appointments appointments with buyers and towing staff
- Relayed messages between sales staff, drivers, and customers
- Entered customer information into office systems with accuracy
CLOSING SHIFT MANAGER
BURGER KING
CROSBY, TX
06.2018 - 10.2018
- Accomplished multiple tasks before the established timeline.
- Enhanced team performance by monitoring daily activities and providing guidance to team members.
- Supervised Burger King closing crew and assigned nightly station duties.
- Monitored drive-thru, lobby, and kitchen service during closing hours.
- Reconciled cash drawers and prepared end-of-shift deposit paperwork.
Education
certificate -
Houston Dental Assistant School
Webster, TxDiploma -
Galena park high school
Galena park, TxSkills
- Insurance verification
- Dental scheduling
- Appointment scheduling
- Direct Patient care
- Office booking systems
- Calendar management
- Data entry
- Administrative support
- Customer service
- Time management
- Multitasking and organization
- Shift lead
Timeline
Front Desk Receptionist/Dental Insurance Coordinator
Shine Dental
12.2023 - 12.2024
RECEPTIONIST/OFFICE ASSISTANT
HOUSTON JUNK CAR BUYERS
01.2019 - 02.2020
CLOSING SHIFT MANAGER
BURGER KING
06.2018 - 10.2018
certificate -
Houston Dental Assistant School
Diploma -
Galena park high school