Halie Bruce
Laplace,LA
Summary
Detail-oriented and results-driven administrative professional with 9+ years of experience in office support, data management, billing, and customer service. Proven ability to manage high-volume workloads, maintain accurate records, and improve workflow efficiency. Skilled in handling multiple priorities while delivering excellent client service and clear communication. Reliable, organized, and adaptable in fast-paced environments with a strong work ethic.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Ashton Sawing & Drilling
Laplace, LA
04.2025 - Current
- Organized and maintained filing systems, enhancing document retrieval and organization.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured timely and accurate delivery of reports by maintaining up-to-date databases and spreadsheets.
- Managed employee time records and attendance data to ensure accurate payroll processing.
- Managed monthly billing cycles to ensure timely issuance of invoices and statements.
Office Clerk
LCCI Ready Mix Concrete
03.2023 - 02.2024
- Manage accounts payable and receivable activities, while maintaining vendor relationships.
- Improved invoice processing efficiency by implementing an organized filing system and streamlining data entry tasks.
- Support office operations by troubleshooting technical issues with computers, printers, and other equipment as needed
- Increased accuracy of financial reports by reconciling accounts, identifying discrepancies, and rectifying errors in a timely manner.
Inside Sales Rep
United Rentals
01.2020 - 02.2023
- Greeted wholesale customers and assisted in providing products meeting personal needs maintaining knowledge of products available
- Worked remotely while negotiating prices, terms of sales and service agreements while maintaining detailed account records and contact logs
- Used social media and telephone approaches to generate sales leads.
Contacted new and existing customers to discuss how to accomplish needs with specific products and services. - Collaborated with customers after sales to identity and resolve service, account or technical product issues.
Administrative Assistant
Rauch Milliken International
09.2018 - 01.2020
- Answered multi-line phones, routing telephone calls or messages to appropriate staff.
- Created and maintained filing systems, prepared documents and scheduled meetings.
- Skip traced debtors.
- Updated account information to maintain customer records.
Licensed Insurance Agent
HealthMarkets Insurance Agency
04.2016 - 08.2018
- Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Built relationships with clients through active listening and great communication skills.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge
Education
High School Diploma -
East St. John High School
Reserve, LA2014
Skills
- Proficient in Microsoft Excel, Word, and QuickBooks (certified)
- Strong data entry and record-keeping skills with high attention to accuracy
- Experienced in spreadsheet management and data organization
- Skilled in clerical and administrative support to improve office efficiency
- Customer service and sales support experience, including assisting clients and meeting team goals
- Proficient in multi-line phone systems and handling high call volumes
- Effective communication and call routing abilities
- Strong multitasking, time management, and task prioritization skills
Timeline
Administrative Assistant
Ashton Sawing & Drilling
04.2025 - Current
Office Clerk
LCCI Ready Mix Concrete
03.2023 - 02.2024
Inside Sales Rep
United Rentals
01.2020 - 02.2023
Administrative Assistant
Rauch Milliken International
09.2018 - 01.2020
Licensed Insurance Agent
HealthMarkets Insurance Agency
04.2016 - 08.2018
High School Diploma -
East St. John High School