Halie Frisk
Bozeman,MT
Summary
Dynamic leader with expertise in team building and customer service, driving organizational success through effective problem-solving. Proven ability to implement training and monitoring strategies that enhance employee engagement and performance. Demonstrated success in managing diverse tables in high-pressure restaurant settings, ensuring accuracy and exceptional service. Committed to fostering customer satisfaction and loyalty through attentive service and relationship management.
Overview
11
11
years of professional experience
Work History
Server
Hug Kan
Bozeman, MT
08.2024 - Current
- Executed opening and closing duties, including setup of dining area and supply restocking.
- Handled monetary transactions in compliance with company cash handling procedures.
- Ensured customer satisfaction through prompt responses to inquiries and exemplary service.
- Greeted guests warmly and provided menus upon arrival.
- Communicated effectively with kitchen staff regarding allergy concerns and special requests.
- Delivered food orders promptly while maintaining courteous interactions.
- Maintained sanitary conditions in adherence to health department regulations.
- Cleared tables and chairs efficiently for incoming customers.
Server
Cafe Zydeco
Bozeman, MT
04.2021 - Current
- Enforced customer service standards while resolving issues to maintain quality service.
- Trained employees across multiple job roles to ensure adequate coverage and flexibility.
- Exercised sound judgment in escalating concerns and effectively resolving customer problems.
- Completed comprehensive opening, closing, and shift change procedures to uphold operational standards.
- Delivered exceptional service to high volumes of customers daily.
- Demonstrated enthusiasm and in-depth knowledge of menu items and restaurant offerings.
- Greeted customers, responded to inquiries, and recommended specials to enhance profitability.
Nanny
Nannying
Bozeman, MT
01.2014 - 01.2023
- Supervised children's daily activities to ensure safety and well-being.
- Cultivated professional relationships with families through open communication and constructive feedback.
- Prepared nutritious meals to support healthy dietary habits.
- Monitored indoor and outdoor play, guiding activities while identifying potential hazards.
- Provided safe transportation for children to various activities and events.
- Redirected children towards positive actions to promote safe behavior.
- Assisted children with homework and special assignments, enhancing academic performance.
Education
Bachelor of Science - Business Management
Montana State University - Bozeman
Bozeman, MT12.2023
Skills
- Sales strategies
- Project management
- Team development
- Project planning
- Verbal and written communication
- Goal setting
- Decision making
- Judgment skills
- Stress management
- Computer proficiency
- Business growth
- Time management
Timeline
Server
Hug Kan
08.2024 - Current
Server
Cafe Zydeco
04.2021 - Current
Nanny
Nannying
01.2014 - 01.2023
Bachelor of Science - Business Management
Montana State University - Bozeman
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